Collection Analyst

Catalent Pharma Solutions is seeking an Accounts Receivable Collection Analyst to join our Collections team based in Swindon.

Your role as an Accounts Receivable Collection Analyst will see you perform a crucial role as part of a larger finance team.

The key objective of the Accounts Receivable Collection Analyst is to drive cash collection and maximum cash flow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed.

Responsibilities include ensuring that all web billing invoices are uploaded to customer portals on the day of receipt, contacting customers to request payment of outstanding invoices, and investigating queries promptly to follow up to conclusion.

The Role

• Responsible for managing a portfolio of accounts, as assigned
• Driving collections activities to ensure timely payments from customers
• Review, investigate, and follow up on customer disputes to ensure these are resolved promptly
• Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
• Ability to analyze and reconcile accounts
• Attend calls with internal stakeholders to discuss issues and agree resolutions
• Assist in the processing of web billing invoices, by uploading these to the various customer portals
• Ad hoc projects as agreed by Manager

The Candidate

• Demonstrable Account Receivable experience
• Experience of dealing with B2B collections activities including resolving and reconciling account issues
• Previous experience with web billing (uploading to customer portals) would be beneficial (Tungston, Billing.com, Coupa, mysupplier etc)
• Excellent oral and written communication skills
• Proficient skills in Microsoft Office applications (Word, Excel, Outlook, Teams)
• Ability to have difficult conversations with tact and diplomacy
• Strong organizational and analytical skills
• Capable of reviewing, investigating, and following up on disputes to ensure these are resolved promptly
• Ability to multi-task effectively to ensure deadlines are met

Position Benefits

• Competitive Annual Salary
• Annual Bonus
• Pension

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to DisabilityAccommodations@catalent.com.