Collection Analyst

Catalent Pharma Solutions are seeking an Accounts Receivable Collection Analyst to join our Collections team based in Swindon.

Your role as a Accounts Receivable Collection Analyst will see you perform a crucial role as part of a larger finance team.

The key objective of the Accounts Receivable Collection Analyst is to drive cash collection and maximum cashflow to the business by ensuring that customers pay their outstanding debts in line with the payment terms agreed.

They must ensure that all web billing invoices are uploaded to customer portals on the day of receipt, that customers are contacted to request payment of outstanding invoices (in line with the guidelines provided) and that queries are investigated promptly and followed up to conclusion.

The Role

• Responsible for managing a portfolio of accounts, as assigned
• Driving collections activities to ensure timely payments from customers
• Review, investigate, and follow up on customer disputes to ensure these are resolved promptly
• Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
• Ability to analyze and reconcile accounts
• Attend calls with internal stakeholders to discuss issues and agree resolutions
• Assist in the processing of web billing invoices, by uploading these to the various customer portals
• Adhoc projects as agreed by Manager

The Candidate

• Demonstrable Account Receivable experience
• Experience of dealing with B2B collections activities including resolving and reconciling account issues
• Previous experience with web billing (uploading to customer portals) would be beneficial. (Tungston, Billing.com, Coupa, mysupplier etc)
• Excellent oral and written communication skills
• Proficient skills in Microsoft Office applications (Word, Excel, Outlook, Teams)
• Ability to have difficult conversations with tact and diplomacy
• Strong organizational and analytical skills
• Capable of reviewing, investigating, and following up on disputes to ensure these are resolved promptly.
• Ability to multi-task and effectively to ensure deadlines are met

Position Benefits

• Competitive Annual Salary
• Annual Bonus
• Pension

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com.