Colleague Propositions and People Policy Lead

Lloyds Banking Group; West Yorkshire; Hybrid; GBP 76,000 - 90,000; Full time

Job description

This is a senior manager role in the Colleague Propositions and Policy team, the team are transforming people policies and creating new and engaging colleague propositions. It's an exciting time to get involved in a huge transformation and be a part of the broader Culture and Leadership team, in People & Places.

JOB TITLE: Colleague Propositions and People Policy Lead

SALARY: £76,194 - £89,640

LOCATIONS: Bristol, Edinburgh, Halifax and Leeds

HOURS: Full-time/Part-time/Job Share

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

You'll be responsible for designing, launching and enhancing products for 65,000 colleagues. You'll collaborate with other teams, partners and stakeholders to help drive improvements and reimagine the LBG employee experience. You should have a deep understanding of the different facets of user experience including research, information architecture, usability testing, and applying it to create compelling digital experiences.

Can you communicate clearly, deal with ambiguity, and deliver clear impact? We'd love to hear from you!

You'll be responsible for:

• Leadership responsibility with effective coaching to drive high performance across the team.
• Creating and delivering new propositions, or problem solving by enhancing existing colleague policy standards and guidance, creating improved experiences and measurable productivity gains.
• Embedding change to ensure our policy standards are being used by managers and colleagues, tracking measures to assess their impact.
• Benchmarking, data analysis and horizon scanning to identify emerging colleague needs and future changes to policy standards and colleague propositions which will help us attract talent of the future.
• Solving colleague and business problems in our cultural systems, policies, and processes.
• Identifying root causes of cultural challenges. Designing improvements and helping create new propositions that address systemic issues effectively.
• Building relationships with senior stakeholders and partners, to create alignment and build advocacy for changes planned across the organisation.
• Prioritising activities to deliver change at pace that will enhance business performance and release value quickly.

Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you will need

• You're Customer (colleague) Centric: Our colleagues are our customers. Promoting the value of customer outcomes with team and peers and ensures work efforts achieve these. Anticipates customer's needs and uses customer input and steer to present targeted, integrated, and outcome-focused solutions and opportunities.
• Creative and Innovative Problem Solving: Out-of-the-box thinking and a continuous improvement focus, with the ability to shape complex solutions to meet business needs.
• Business and Commercial Insight: Seeks business insights to make informed, commercially benefiting decisions, generating new ideas to deliver increased value and gain competitive edge.
• Product and proposition development: Track record of successfully developing and delivering end to end products and propositions or identifying and fixing problems and exploiting opportunities that lead to improved colleague experience and/or productivity gains.
• Excellent written/verbal communication: Ability to build concise and logical storyboards suitable for a senior audience and deliver complex messages in a concise manner.
• Delivery and resilience: Change focused mentality in a fast-paced and constantly evolving internal and external environment. Delivering and embedding change for the long-term, engaging colleagues in the change and rationale. Uses comprehensive knowledge and skills to work independently and provide guidance and training to others to make sure a project stays on track to achieve its ultimate goals.
• Stakeholder management: Able to maximise relationships in order to support successful delivery of new propositions. Develops and improves relationships to build consensus and improve delivery of change outcomes.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.