Coffee Training Specialist - East London / Essex

Nestle; Crawley; Hybrid; GBP 36,000

Job description

Nestle Coffee Training Specialist - East London / Essex in Crawley , United Kingdom

Position Snapshot

Coffee Training Specialist

Location: Field based – East London / Essex

Salary: c£36,000 + business needs car + potential bonus + other fantastic benefits

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you.

Position Summary

We have an exciting opportunity for a talented Coffee Training Specialist to join our team to contribute to Channel Sales & Coffee Operations (CS&CO) success by delivering vs. revenue, profit and distribution objectives across new and existing Channel Sales & Coffee Operations Solutions by ensuring the quality of ‘We Proudly Serve’ Starbucks and Nescafé Beverage Solutions brand within our commercial partnerships to facilitate the growth of new and existing business, and supporting coffee expertise across the CS&CO brand and solution portfolio.

A day in the life of a Coffee Training Specialist…

Your key responsibilities will include:

1. Support the delivery of training and operational priorities for all new We Proudly Serve Starbucks customers and locations.
2. All aspects of training and auditing support (e.g. immersions, operational set-up, logistics, communication, project-management, new site openings, stakeholder liaison, course bookings, sign off process) across Channel Sales & Coffee Operations Portfolio of Coffee Solutions - Nescafé, Seattle's Best Coffee, We Proudly Serve Starbucks.
3. Engage with regional contacts/customers/third parties as required to support brand and/or commercial objectives.
4. Liaise with any other internal and external stakeholders that support or impact on performance delivery.
5. Contribute to the improvement of processes, organisational capability and Training solutions in UK market.
6. Help development of coffee knowledge and passion for coffee quality across all functions.
7. Maintain an effective audit account ledger in your Region.
8. To ensure that a good level of understanding and knowledge of the market place, the organisation, its products, promotions and services, which is improved and maintained at all times.

What will make you successful?

To be successful in this role, you’ll have retail leadership experience and be trained to Barista Trainer and /or have expertise in Nescafé Beverage Solution. You’ll be fluent in making beverages using beverage routine. You’ll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and be results-orientated with a proven track record for consistently exceeding business objectives.

You’ll also have:

• Strong organisational skills, be highly motivated with a positive attitude.
• The ability to build and maintain strong internal and external relationships.
• Experience contributing to cross-functional teams and managing senior stakeholders.
• The ability to deal with ambiguity and to work autonomously as well as part of a team.
• Experience of delivering consistent performance through others.
• Excellent presentation skills with the ability to influence and persuade.
• Problem-solving and planning skills and able to work under pressure to manage a fluctuating workload.

What you need to know

What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply.