Provide technical support, training, and turnkey solutions for CNC machines, both in-house and at customer sites. Assist pre-sales teams with machine demos, setup, time studies, and programming to support sales engineers, dealers, and customers.
Key Responsibilities
Customer & Dealer Support: Install, set up, and optimize machines at customer sites across the UK & Ireland. Provide operator training and technical assistance.
Programming & Process Development: Develop and test machining methods to improve customer manufacturing processes.
Machine Demonstrations: Conduct live demos, showcasing machine capabilities and programming techniques.
Cycle Time Estimation: Provide accurate cycle time calculations to support sales efforts.
Installations & Technical Support: Oversee machine installations, ensuring functionality and compliance with safety standards. Provide ongoing support via phone and site visits.
Training & Development: Stay up to date with new machine models and deliver training to internal teams, dealers, and end users.
Exhibitions & Events: Support trade shows and in-house demonstrations across the UK and dealer network.
Skills & Experience
Experience in applications engineering or a related CNC machinery role.
Strong knowledge of metal cutting, tooling, and machining processes.
Ability to develop and optimize manufacturing methods.
Self-sufficient with the ability to work independently and within a team.
Development & Expectations
Full product training provided, with self-sufficiency expected within 6-12 months.
Regular progress reviews to support growth.
Uphold high professional standards in all interactions.
Apply today to take the next step in your applications engineering career.