Club Director III

About Us

For over 90 years, Boys & Girls Clubs of Delaware has impacted thousands of lives across Delaware. We are the largest licensed provider of childcare in Delaware and the only statewide Boys & Girls Club in the nation.

Each and every day, girls and boys are left to find their own recreation and companionship. An increasing number of kids are at home with no adult care or supervision. Young people need to have a place in their community where they can go. Clubs provide a safe haven for youth, allowing them to meet with friends and be a part of positive peer groups. Club programs teach life skills, conflict resolution, and focus on the development of character. Clubs also provide members with positive role models and a nurturing environment that helps improve decision-making skills.

Position Summary

The Club Director is responsible for providing day-to-day operational leadership and programmatic direction at a designated Club location in support of organizational mission and goals. This position must embrace diversity, equity, and inclusion (DEI) and carry out behaviors aligned with our mission and DEI statement. The Club Director works collaboratively within a region to drive outcomes. Primary areas of focus include program implementation, staff leadership, staff development, fiscal management, resource management, facility management, and risk management. The Club director position has three levels (I, II, III). The levels are based on size, revenue, complexity of operations, and other factors.

Essential Functions

• Provide leadership and direction for the successful operation of the Club.
• Collaborate with Area Clubs to enhance Club programming and impact, seeking effectiveness and efficiencies for resource management and staffing; willingness to support throughout the region as needed.
• With the guidance of the Area Director, ensure high standards of excellence in the delivery of the Club’s various programs and services, including but not limited to:
• State licensed school-age childcare & preschool
• Sports and recreation
• Educational programs
• The Arts
• Health and Wellness
• Character and Leadership
• Drive Club culture, focusing on positive youth development, trauma-informed practices, and social and emotional learning.
• Lead professional development efforts for Club staff, providing trainings, observations, and monitoring of team performance.
• Lead Club safety and security planning and ensure compliance with Office of Childcare Licensing regulations, purchase of care, STARS, and other affiliated and regulatory agencies; provide leadership in emergency situations.
• Ensure that professionally developed and executed lesson plans meet BGCDE, OCCL, and STARS requirements.
• Take specific steps to ensure quality improvement, such as the Club’s active participation in each phase of the organization’s Program Quality Assessment & Improvement Process.
• Support Area Director in functions related to board development, community relations, and fundraising.
• Provide world-class customer service to all stakeholders.
• Manage financial resources, by controlling expenditures against a budget, and adhering to financial management policies and procedures. Support the Area Director with fiscal procedures including (but not limited to) budget and financial statement analysis, budget preparation, balancing income and expenses.
• Ensure accurate and timely submission of purchase of care attendance and billing.
• Ensure Club adherence to administrative and operational systems in support of organization policies in collaboration with area operations coordinator.
• Participate as needed in the organization’s strategic planning process and support the Unit Board in setting and achieving its goals, annually assessing its performance, and following established Unit Board guidelines, with the direction of the Area Director.
• Contribute to the positive brand image of BGCDE and the organization’s drive to be the leading youth-serving organization in communities; collaborate with various community partners to include school officials and leaders of community-based organizations.
• Maintain an inviting, welcoming atmosphere by partnering with the Facilities Management team to ensure the safety and maintenance of high-quality facilities, grounds, and equipment.
• Ensure high standards of data collection, timely reporting, and record keeping.
• Oversee the performance and productivity of club staff; Provide direction and motivation and set an example through open communication and modeling best practices.
• Ensure the Club meets all grant-related programmatic, administrative, and reporting requirements in a timely fashion; build and maintain relationships with key partners.

Qualifications and Educational Requirements:

Demonstrated knowledge of the principles and practices related to youth development, strategic planning, board development, resource development and management; community relationship development, fiscal management, and human resource management and development. Four-year degree from an accredited college or university preferred or the equivalent years of experience. Previous experience leading and supervising a team. Minimum of three (3) years of experience in management, administration, and operation preferably at a Boys & Girls Club or other nonprofit organizations. Qualifications necessary for obtaining Delaware First School-Age Childcare Administrator certification within one year of appointment. Must possess a valid driver’s license, less than 5 points on DMV record, and be willing to drive company vehicles (e.g. 10-passenger van); local and statewide travel occasionally required. Must be able to pass background check and necessary clearances.

Environmental and Working Conditions:

Environmental and working conditions vary from indoors to outdoors; various meeting locations in and out of the Club; occasional statewide travel (e.g. training). May include providing support or leadership at other locations when requested.

Physical and Mental Requirements:

• Maintain a high energy level.
• Frequently lift, carry or otherwise move and position objects weighing up to 25 pounds when preparing rooms for activities.
• Typically bend, stoop, walk and sometimes run while interacting with children in various activities throughout the day.
• Ability to perform duties effectively under stressful conditions; ability to make decisions quickly and accurately with tact and impartiality.
• Ability to understand and follow verbal and written instructions and communicate effectively both verbally and in writing.

Work Location: Greater Dover Boys & Girls Club 1683 New Burton Rd Dover, DE 19904

Work Hours: Monday – Friday; hours vary based on needs of Club, may require night and weekend work, flexibility is required.

FT Employee Benefits Incentives:

All of our employees are valued and receive competitive pay and a comprehensive benefits package which includes:

• Medical, Vision, and Dental Insurance/Pharmacy Coverage for individual & immediate family
• Flexible Spending Accounts (FSA)
• 401(k) with Employer Match
• Paid Time Off
• Free childcare for school-aged children based upon site availability
• Life Insurance Coverage
• Short- & Long-Term Disability
• Employee Assistance Program

Note: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. Boys & Girls Clubs of Delaware is an Equal Opportunity Employer. Boys & Girls Clubs of Delaware does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.