Cloud Infrastructure Engineer

Dreams; London; On-site; GBP 40,000 - 80,000; Full time

Job description

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well. There’s over 250 of us at our affectionately named ‘Bedquarters’ in High Wycombe, Buckinghamshire, where every dreamer makes a difference.

We’re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.

And together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You’ll even get a guided tour when you join - that’s part of our mission to get you fully bed-ucated during your induction.

With over 200 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs.

So if you’re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.

Dreams. Love your job.

The job:

We’re looking for a new Cloud Infrastructure Engineer to join our Technology team based in Loudwater, Buckinghamshire. This is an opportunity to perform the critical role of IT and Cloud operations by combining expertise in cloud computing, infrastructure management, and DevOps practices. This role focuses on creating and maintaining efficient, scalable, and automated cloud infrastructure while ensuring that development and deployment processes are completed and brought through to successful operation.

Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day-to-day...

Cloud Infrastructure Management:

1. Design, deploy, and manage cloud-based infrastructure.
2. Ensure high availability, scalability, and security of cloud resources.
3. Implement IaaS to PaaS and SaaS migrations.

On-prem Infrastructure Management:

1. Occasionally manage the existing infrastructure hardware, including physical network equipment and servers.

Automation and Orchestration:

1. Develop automation scripts and workflows to streamline provisioning, configuration, and elasticity of infrastructure components.

Monitoring, Performance Optimization as Support:

1. Set up and monitoring of alerting systems for infrastructure and applications.
2. Continuously analyse and optimize resource usage for cost efficiency and performance improvement.
3. Troubleshoot issues with IaaS/PaaS services.
4. Provide 2nd/3rd line support during office hours and occasionally weekends and bank holidays.

Security and Compliance:

1. Adherence and promotion of the Dreams IT change control processes.
2. Maintain the security of the Dreams systems and networks within company guidelines and any legal requirements such as PCI and Data protection.
3. Implement security best practices for cloud infrastructure.
4. Collaborate with security teams to remediate vulnerabilities and ensure compliance with industry standards.

Collaboration:

1. Work closely with software development teams to integrate infrastructure requirements into the development process.
2. Collaborate with IT operations and support teams to ensure smooth operations and issue resolution.
3. Involvement in building and maintaining relationships between Dreams and its 3rd party suppliers.
4. Working as a part of the internal and external project teams to deliver Dreams initiatives, with involvement in managing projects, providing project plans, technical input/solutions and producing regular updates.

Documentation:

1. Maintain clear and up-to-date documentation for infrastructure configurations, processes, and procedures.