Clinical Systems Analyst

HCRG Care Group is a well-established and regarded provider of NHS services, set to grow significantly in 2025.

We are therefore looking for fixed term resource to assist us in delivering large scale change. As part of a multidisciplinary mobilisation team and under the direction of the Head of Clinical Systems, the Clinical Systems Analyst will be required to work with health services to understand and document current operational processes for transferring services.

The postholder will be able to draw from an experienced team to support the delivery of these. Mobilising multiple services from multiple incumbent providers is often complex and a time of high stress for impacted parties, therefore the postholder is expected to always display a calm and efficient manner, have exceptional communication skills, and be attuned to the needs of stakeholders.

Experience in healthcare system/digital deployments or large-scale system change is essential.

Base

This role offers hybrid working between remote & regular travel to our regional offices.

Main duties of the job

• Using industry standard tools and techniques, identify, analyse and communicate complex operational processes, ensuring that minimal end-user impact is built into change plans by design.
• Manage project issues and risks ensuring that mitigations are in place and escalating risks outside of tolerance, tracking issues through to resolution.
• Ensure a robust governance structure is in place for all decision making including appropriate sign off as necessary by clinical safety, quality, analytics, performance, and operations as required.
• Represent Clinical Systems service line and input specialist knowledge into mobilisation meetings, events, and outputs as directed by Clinical Systems Project Managers.
• Deputise for the Workstream Lead, leading workstream meetings with incumbent provider representation, providing agendas, minutes, and action tracking.
• Review current and design new data and operational flows as required to ensure optimum efficiencies, operational practices, and appropriate information sharing.
• Obtain a full and detailed understanding of current operational processes, co-design new ways of working with operational leads and reflect in system design, configuration, and training.
• Complete detailed analysis of performance metrics and reflect in system design, configuration, and training.
• Collect key information required for other workstreams including content for configuration teams, applications, and access methods for networks etc.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit our website.

Job responsibilities

As the Clinical Systems Analyst at HCRG Care Group, you will play a pivotal role in our Clinical Mobilisation Team. In addition to this impactful position, you will have access to a range of exclusive rewards and benefits, including:

• Salary of between £40,000 - £45,000 with group pension.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates.
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise.
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year.
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission.

The Ideal Candidate

Essential

• Significant experience (3+ years) in Business Analysis.
• BA Qualification e.g. ISEB Business Analysis.
• An excellent understanding of information governance and record keeping principles, relating to health and special category data.

Desirable

• Knowledge of at least one of the following; TPP SystmOne, Sexual Health and/or Sexual Health systems, EMIS Web.
• Project Management experience/qualifications.
• Software Development and Delivery Principles including Agile.

Person Specification

General Requirements

• Click Apply for this job above to view the Job Description on our career site.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.