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Clinical Support Worker - Secure Services

Norfolk & Suffolk Foundation NHS Trust

Norwich

On-site

GBP 22,000 - 28,000

Full time

2 days ago
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Job summary

An established industry player is seeking compassionate individuals to join as Clinical Support Workers. This role offers a unique opportunity to support those facing mental health challenges while working within a dedicated team of professionals. You will engage with diverse service users, demonstrating empathy and active listening skills. The Trust values collaboration, accountability, and kindness, ensuring that every team member is supported and encouraged to grow. With comprehensive training and career progression opportunities, this position is perfect for those passionate about making a positive impact in their community.

Benefits

Substantive contract & guaranteed hours
Automatic enrolment into NHS pension
Comprehensive training programmes
27 days annual leave, increasing to 33
Staff wellbeing and physio service
Free parking on site
Cycle to work Scheme
NHS Blue light card membership
Health Service discounts
Discounted gym and leisure facility membership

Qualifications

  • Previous experience in the care sector is essential.
  • Care Certificate must be achieved within first 12 weeks.

Responsibilities

  • Support individuals experiencing mental health issues.
  • Work alongside multidisciplinary staff to provide care.

Skills

Empathy
Active Listening
Non-judgmental Attitude
Approachability
Ability to Work in Diverse Environments

Education

Care Certificate
NVQ Level 2/3 in Health & Social Care
Diploma Level 2/3 in Health & Social Care

Job description

Job summary

  • Are you looking for an opportunity to support those experiencing mental health issues?
  • Do you work well with people and teams?
  • Do you want an opportunity to make a difference?
  • Do your personal values align with our Trust Values of TALK:
    • We are a Team - We build strong relationships within and across teams and work closely with service users, carers and families
    • We are Accountable - We are answerable for our actions, behaviour and performance and take pride in our work
    • We Learn and Improve - We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
    • We are Kind - We act with kindness, and we treat everyone with respect and dignity
If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a Clinical Support Worker at Northside House, Thorpe.

*We will be hosting an assessment day week commencing 28th April*

Main duties of the job

You will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.

You need to be supportive and express the below listed qualities to provide the best care to our service users and their families:
  • Be approachable and interested in people
  • Be confident in talking with people and comfortable with supporting people from diverse range of backgrounds, sexual orientation, culture, religion.
  • Have the ability to empathise without giving advice before speaking with your clinical team
  • Have a non-judgmental attitude and be an active listener.
  • Be perceptive to notice changes
  • Be calm in difficult circumstances or in crisis
  • Be able to protect boundaries especially in distressing situations
  • Have an awareness of and the ability to adhere to strict confidentiality rules
  • Can commit to working shift patterns
About us

We are offering you a challenging role, where no two days will be the same. Your journey with NSFT will start with 1 week of Trust Induction Training followed by a period of supernumerary time in your team where you will be able to develop clinical theory and practical skills.

Your Clinical Support Worker role is only the starting point, we will encourage and invest in you, so you can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Job description

Job responsibilities

Benefits for working with us:
  • Welcoming, friendly / supportive team environment
  • Substantive contract & guaranteed hours
  • Automatic enrolment into NHS pension
  • A comprehensive in house & external training programmes and career progression
  • Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff wellbeing and physio service
  • Free parking on site
  • Cycle to work Scheme
  • Access to Commuter Travel Club - First Bus
  • NHS Blue light card membership card
  • Health Service discounts
  • Exclusive deals for NHS staff and NHS Staff Benefits
  • Access to information for financial support for families
  • Discounted gym and leisure facility membership
  • Free Live Events for NHS workers - Tickets for Good and many more...
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Experience

Essential

  • Previous experience within the care sector
Desirable

  • Mental health experience
Qualifications

Essential

  • Care Certificate - must be achieved within first 12 weeks of employment
  • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
Desirable

  • VRQ L3 in mental health
Skills

Essential

  • Respectful of service users individual needs and requirements within their own environment
Other

Essential

  • Able to travel independently.
  • Well-motivated with an interest in mental health issues.
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust
Address

Northside House

Northside

Norwich

NR7 0HT

Employer's website
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