Clinical Patient Safety Lead - Part Time

Role Responsibility:

CLINICAL PATIENT SAFETY LEAD – G4S PATIENT TRANSPORT SERVICES

Location: Hybrid Working - Based from our Chatham, MR5 8RZ Office

Hours: Part Time Hours, 25.5 hours per week, Permanent

Salary: £28,687.00 - £38,250.00 per annum dependant on experience, with Company Car

Benefits: Excellent Company benefits including Contributory Pension, G4S Life Assurance Scheme, Employee Assistance Programme and subsidised Healthcare Plan

About Us
G4S Patient Transport Services (PTS) is one of the UK’s largest Non-Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport.

About the Role
G4S PTS is actively seeking an experienced Clinical Patient Safety Lead (CPSL) to join our Governance Team. This pivotal role will contribute significantly to our operations across non-emergency patient transport services (NEPTS).

As the Clinical Patient Safety Lead, you will be responsible for providing clinical leadership, overseeing patient safety, patient experience and supporting safeguarding. You will provide expert advice to the Executive Committee (ExCOM) and Senior Management Team (SMT) on all matters related to clinical and legislative requirements set forth by NHS regulators, including NHS England and the Care Quality Commission (CQC).

We are looking for a dynamic and transformational leader with experience in developing teamwork, policy and strategy. You should be adept at preparing and presenting Board-level papers, ensuring that G4S PTS complies with statutory, regulatory, contractual, and best practice requirements concerning quality governance, patient safety, patient risk, and corporate governance. Effective assurance monitoring and escalation processes will also be a key aspect of this role.

As an ambassador for the G4S vision and values, you will identify opportunities for clinical development and improvement, as well as enhance the utilisation of both existing and new resources.

Key Responsibilities:

1. Provide effective leadership and direction for all PTS staff and staff in other areas of clinical responsibility to ensure safe and sustained development in these services.
2. Provide a professional-to-professional support line for any frontline operational staff for clinical decision-making regarding transport options and referral/care pathways.
3. Coordinate and maintain the delivery of excellent quality CQC standards.
4. Development and review of policies.
5. Provide a unified approach to patient safety programmes to ensure the patient safety incident response framework (PSIRF) is embedded, robust, and deployed effectively.
6. Provide strong leadership, direction, and a continuous improvement approach as a member of the Senior Management Team.
7. Maintain professional nursing/paramedic standards in accordance with the NMC Code of Professional Conduct Health Professions Council (HPC).
8. Monitor and drive improvements on any clinical indicators for service (IPC).
9. Lead on infection control within PTS, including IPC audits.
10. Ensure the business meets all requirements under the Head of Governance, such as chairing the Safeguarding committee, providing training advice, policy and reporting.
11. Work with the business development team on the submission of new bids and support the mobilisations of any new contracts as required.
12. Manage the successful implementation of key central and local business and operational initiatives.
13. Build and maintain positive working relationships with existing and new providers and stakeholders, ensuring any issues raised are addressed in a timely fashion.
14. Ensure that professional/clinical advice is available to support eligibility criteria decisions.
15. Ensure strong levels of staff engagement, providing visible leadership and direction.
16. Work closely with other members of the management team to deliver the successful implementation of key initiatives.
17. Provide support to other managers, as appropriate, to help deliver the CQC/clinical, commercial, and operational targets.
18. Responsible for developing clinical design innovations to meet the changing and aspirational requirements of the business.

The Ideal Candidate:

About you
You must hold a clinical qualification with an active registration with the United Kingdom Nursing and Midwifery Council and the Health Care Professions Council.

The ideal candidate will demonstrate strong leadership and excellent communication skills, with a flexible approach and a commitment to enhancing patient safety. You will draw insights from multiple sources of patient information and best practices to drive quality improvement initiatives.

As an experienced Manager, it is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first-class service.

Leading by example, we are looking for a highly motivated Manager with strong people skills, resilience, confidence, and a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast-paced environment, and be flexible and adaptable to deal with ever-changing scenarios.

A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Team.

More about us

Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk, and each employee is expected to support these goals.

At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such, we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.

Please note that these vacancies are subject to a 3-year checkable history and the strict vetting standards set by G4S. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.