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Clinical Nurse Advisor

Reed

Leeds

Remote

GBP 45,000 - 52,000

27 days ago

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Job summary

An established industry player is seeking a Clinical Nurse Advisor to enhance customer relationships and support sales efforts. In this pivotal role, you will provide clinical advice, conduct service visits, and manage product trials, ensuring exceptional service delivery. This position offers the opportunity to work with a leading firm in textile and hygiene services, where your contributions will significantly impact customer satisfaction and business growth. If you are a dedicated professional with a nursing background and a passion for customer care, this role is perfect for you.

Benefits

33 Days Holiday

Company Car

Employee Assistance Programme

Life Assurance

Private Medical

Company Pension

Qualifications

  • Registered General Nurse with theatre/scrub experience required.
  • Strong customer focus and excellent communication skills are essential.

Responsibilities

  • Support sales team with clinical advice and product specifications.
  • Conduct service visits to ensure customer needs are met.
  • Manage product trials and compile reports.

Skills

Clinical Advice

Customer Focus

Communication Skills

Attention to Detail

Time Management

Negotiation Skills

Problem Solving

IT Literacy

Education

Registered General Nurse

Registered Operating Department Practitioner

Tools

Microsoft Office

Job description

Clinical Nurse Advisor
  • Location: Remote (With travel)
  • Job Type: Full-time, Permanent
  • Salary: £45,000, plus bonus, plus Car

Our client is an international leader in textile, hygiene, and facility services, operating across Europe and Latin America. We are looking for a Clinical Nurse Advisor to join our team. This role is crucial for retaining and developing our existing customer base by delivering exceptional service and fostering strong relationships.

Day-to-day of the role:
  • Support Sales Team: Provide clinical advice regarding the use of Surgical Solutions products and support the sales team in specifying drape pack requirements.
  • Customer Support: Conduct regular service visits to support existing customers, ensuring their needs are met and building strong, lasting relationships.
  • Trial Management: Coordinate and manage product trials, including pre-trial meetings, stock management, and trial execution. Compile and present trial reports with observations and feedback.
  • Installation Support: Assist in the installation of products within operating theatres during pre-installation meetings.
  • Business Development: Identify new business opportunities and potential cost savings for customers during visits. Periodically review product usage to ensure cost-effective use.
  • Business Retention: Organise and attend review meetings with major accounts to resolve service issues and discuss forecasts and usage. Communicate areas of risk to appropriate teams.
Required Skills & Qualifications:
  • Registered General Nurse with theatre/scrub experience (Band 5 or higher) or Registered Operating Department Practitioner – scrub.
  • Highly customer-focused with excellent communication skills, both verbal and written.
  • Strong attention to detail with excellent time management and organisational skills.
  • Proven influencing and negotiation skills.
  • Decisive, flexible, and able to react quickly to the needs of both the customer and Elis.
  • IT literate, proficient in Microsoft Office.
  • Strong problem-solving abilities.
Benefits:
  • 33 Days Holiday
  • Company Car
  • Employee Assistance Programme
  • Life Assurance
  • Private Medical
  • Company Pension

To apply for the Clinical Nurse Advisor position, please submit your CV and we will contact you ASAP.

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