Clinical Effectiveness Facilitator

Are you passionate about driving continuous improvements in healthcare service delivery? We have an exciting opportunity for a Clinical Effectiveness Facilitator to join our team. In this role, you will act as a specialist resource, supporting the Trust to meet the requirements of the clinical audit and NICE implementation programmes. You will work closely with clinical directorates to ensure the delivery of effective and efficient projects, ultimately enhancing the quality of care we provide. If you're ready to make a real difference in healthcare, apply now and be part of our mission to improve patient outcomes.

Main duties of the job

The Clinical Effectiveness Facilitator will play a key role in the main areas of support provided by the Clinical Effectiveness team to the Trust:

1. To act as a specialist for clinical audit in the Trust, providing support and training to directorates to achieve completion of effective audits.
2. To support, manage and implement the Trust's annual Clinical Audit Programme, ensuring completion of the audit cycle.
3. To support and manage the Trust's NICE Implementation programme.
4. To produce performance and monitoring reports to relevant governance groups and external stakeholders as required, on the progress of the above programmes.
5. To promote the development and integration of clinical audit and NICE implementation as tools for monitoring and enabling change in clinical and operational practice.
6. To provide the communication link between the Clinical Effectiveness team, the Trust audit leads, and clinical directorates with regard to national and Trust audits.
7. To support the role of the Clinical Effectiveness team in ensuring that the Trust achieves compliance with national and local mandatory standards such as the Care Quality Commission's standards, the Trust's annual Quality priorities, and Quality Accounts.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities, and mental health care such as psychiatry, nursing, and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils, and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools, and people's homes. We have over 125 sites in a variety of locations in the South of England. In London, we operate within the Boroughs of Bexley, Bromley, Greenwich, and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup, and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent, and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Job description

Job responsibilities

Key Task and Responsibilities

1. Clinical Audit: To develop (with the Clinical Effectiveness Lead) and manage the Trust Annual Clinical Audit Programme, supporting directorates to undertake and benefit from clinical audit.
2. To support and project manage the delivery of the annual clinical audit programme for national and Trust audits.
3. To further develop and manage the Trust audit and information management system to ensure oversight of approved clinical audit and service evaluation activity across the Trust, monitoring to ensure that each project is delivered within the agreed timescales.
4. To co-ordinate the participation in applicable national audits, dealing with registration, supporting directorates with data collection, and ensuring reports are shared and feedback is provided. Ensuring actions stemming from the recommendations are logged and completed.
5. To liaise and collaborate with external bodies, e.g., Royal Colleges, as coordinator for national audit projects.
6. To provide specialist training in clinical audit for a range of audiences.
7. To promote awareness, understanding, and best practice in clinical audit across the directorates supporting clinicians to undertake audits effectively using the audit and information management system.
8. Working with directorates, the post-holder will help coordinate clinician involvement in clinical audit projects. This will include empowering clinicians to use audit and data to support and change practice.
9. To enable and encourage clinical staff to participate in auditing their clinical practice according to local and national standards.
10. To have an in-depth and comprehensive knowledge and understanding of local, Trust, and national audit and effectiveness priorities and initiatives and communicate them effectively to the team and clinical directorates.
11. To ensure the Trust's clinical audit policies are implemented and updates disseminated to clinical teams and directorates, and to contribute to the development of local clinical audit protocols.
12. To collate, provide, and analyse qualitative and quantitative information when required. This will include presenting data in a variety of formats, bar charts, statistical process control charts.
13. To provide assistance to complete clinical audit projects. Including advising on planning audit projects, developing audit tools and methodologies, evaluation methods, statistical analysis and interpretation of audit results, and presentation of data.
14. To protect the confidentiality of patient records and completed clinical effectiveness projects.
15. To be an expert in designing effective and reliable data collection tools or surveys using the audit and information management system.
16. To recommend changes or developments based on findings.
17. NICE: To manage the implementation of NICE guidelines by supporting directorates to review guidance and embed learning. Working with the Clinical Effectiveness Lead, the post-holder will manage the process of reviewing NICE guidance and ensuring implementation of best practice via actions being closed on the audit and information management system.
18. To provide a progress report to governance committees and local directorate clinical effectiveness groups.
19. To provide a report regarding directorate relevance to the Clinical Senate and responding to any actions, sharing information with directorates when required.
20. To implement the Implementation of national guidance policy and contribute to the development of local NICE processes.
21. To provide support to help staff develop effective clinical audit or service evaluation projects and consider the outcomes including the development of action plans.
22. To ensure the organisation continues to learn from national, Trust, and local audit projects.
23. To be an expert in the functionality of the audit and information management system, using the role of Super User to oversee the clinical effectiveness activity and support the administration of the system.
24. To manage and prioritise own workload within the team including effective project planning.
25. To support the Medical Director with the organisation, administration, and development of the Trust's Clinical Effectiveness Group.
26. To maintain a flexible attitude and response to change in job content or organisation in order to maintain or improve the quality of service provided to patients, the Trust, and to other stakeholders.
27. To undertake any other duties as requested by the Head of Quality Management within the scope of the job profile as required.
28. To ensure maintenance of a portfolio of evidence through attendance and participation in ongoing internal and external training programmes.
29. To use a range of specialist theoretical knowledge gained through training, qualification, and practical experience.
30. To support the Trust's quality assurance cycle as it relates to the ongoing compliance with CQC regulation as well as other relevant regulation.
31. To be kept abreast with current and upcoming national policy issues with regards to the clinical effectiveness agenda through proactive horizon scanning and ensuring that relevant groups and individuals are kept informed.
32. To comply with both the Trust and departmental policies and procedures.
33. To support the Quality Management Team in ensuring that clinical audit is an essential part of quality assurance for internal and external purposes.
34. To liaise with the Clinical Effectiveness Lead and Head of Quality Management on all aspects of clinical effectiveness and provide information as required satisfying the Trustwide Clinical Effectiveness Group that the audit and effectiveness component of quality is being met.
35. There is a need to respond to unexpected deadlines and deal with unpredictable requests. The post holder will be required to meet deadlines and supply information at short notice.
36. To manage complex requests, to solve problems, take responsibility and think independently to respond to sudden unexpected demands appropriately, ensuring guidelines are adhered to within the context of the role.
37. To work within a pressurised and busy environment whilst maintaining high levels of concentration with continuous interruption, as some requests need immediate attention and decision making.
38. To work with staff of all levels to ensure that the actions arising from clinical effectiveness projects are implemented, monitored, and updated on the audit and information management system.
39. To contribute to the annual quality reports for clinical audit as well as reporting to the Trust clinical effectiveness group.
40. To ensure recommendations from clinical effectiveness projects are followed up and reviews are carried out within appropriate timescales.
41. To encourage clinical teams to use quality improvement methodology as a basis for continuous improvement in patient care.
42. To encourage clinical teams to submit clinical audit and service evaluation projects for publication or presentation at local, regional, and national meetings or conferences, supporting clinical staff with this where required.

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the Banding of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

Person Specification

Educated to degree level or relevant experience

Essential

• Achieved grade or demonstrates relevant experience

Desirable

• Further training or experience to post graduate diploma level

Specialist knowledge

Essential

• Experience in clinical audit administration
• Clinical audit techniques and methodologies

Desirable

• Experience in NICE guidance administration
• Project management experience

IT skills

Essential

• Experienced working knowledge of MS Office packages (Word, Excel, PowerPoint)

Desirable

• Experience of using an audit IT package

Training

Essential

• Experience of delivering training to groups
• Supporting clinicians with audits or projects

Desirable

• Experience of delivering presentations to senior management

Employer details

Employer name

Oxleas NHS Foundation Trust

Address

Pinewood House

Pinewood Place

Dartford

DA2 7WG

Any attachments will be accessible after you click to apply.

277-6874492-CORP