Clinical Auditor

Job summary

The post holder will be an experienced health care worker who can provide effective and timely audits to serve the needs of the organisation and ensure patient safety is of paramount importance.

This is a hybrid role some of which will be completed remotely. This role is 30 hours per week. LCW has various sites across North & West London where you can work from whilst working clinically.

Unsociable hours enhancements apply only on extra clinical sessions that are undertaken in unsociable hours.

Main duties of the job

A meticulous and detail-oriented Auditor to ensure compliance and quality assurance within our Integrated Urgent Care and Urgent Treatment Centre services. The auditor will primarily focus on evaluating the performance and adherence to protocols of General Practitioners (GPs) and Advanced Clinical Practitioners (ACPs- including nurses, paramedics and pharmacists) and Emergency Nurse Practitioners (ENPs) working within our services.

About us

London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.

Job description

Job responsibilities

1. Conduct regular audits as per the organisational and contractual schedules to assess clinical documentation, treatment protocols, and patient care practices using accredited audit tools such as the RCGP audit tool, NMCAT, NOAT.
2. Evaluate the compliance of clinicians with established clinical guidelines, protocols, and regulatory standards.
3. Identify areas for improvement in clinical practices, documentation, and adherence to policies and procedures.
4. Collaborate with the clinical management team to develop action plans for addressing identified deficiencies and implementing best practices.
5. Provide feedback and guidance to the Audit and Performance Leads and other senior clinical team members where needed based on audit findings to promote continuous improvement and ensure high-quality patient care.
6. Maintain accurate records of audit findings, action plans, and follow-up activities. Furthermore, to be able to identify and monitor themes and trends that can be presented for internal and external reports.
7. Stay current with relevant regulations, guidelines, and best practices in urgent and emergency care.
8. Participate in training sessions and workshops to enhance auditing skills and knowledge of clinical standards.
9. Communicate effectively with healthcare professionals, administrators, and other stakeholders to promote understanding and cooperation in achieving audit objectives.
10. Uphold confidentiality and professionalism in handling sensitive information related to audit findings and performance evaluations.
11. Engage with training and benchmarking exercises to ensure standard of auditing is current and reflective.
12. Provide audits outside of regular schedule to assist with the management of incidents, complaints and performance.

Key Relationships:

The successful candidate will need to work closely with both the clinical and service management and administration teams in their service area and within the clinical staff and governance team members, Audit and Performance Lead, Deputy Medical Director, Director of Clinical Services, and other management team members if needed.

Person Specification

Qualifications

Essential

• Bachelors degree in Nursing, Healthcare Administration, or a related field (Masters degree preferred).
• Recognise and work within own competence and professional code of conduct as regulated by the regulating body.

Experience

Essential

• Prior experience working as an auditor in a healthcare setting, preferably with experience auditing emergency medicine or primary care providers.
• Candidates should have at least 3 years of clinical experience within healthcare settings as above.

Knowledge

Essential

• Understanding of Integrated Urgent Care Services provision.

Skills

Essential

• Strong understanding of clinical documentation requirements, treatment protocols, and regulatory standards applicable to urgent treatment centres.
• Excellent analytical skills with the ability to interpret data, identify trends, and make evidence-based recommendations for improvement.
• Effective communication skills, both verbal and written, with the ability to articulate complex information clearly and concisely.
• Detail-oriented with a high level of accuracy in conducting audits and maintaining records.
• Ability to work independently and collaboratively in a dynamic healthcare environment.
• Proficiency in using auditing software and Microsoft Office applications.
• Commitment to upholding ethical standards and promoting patient safety and quality of care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see.

Employer details

Employer name

LCW UCC
Address

St. Charles Hospital

Exmoor Street

London

W10 6DZ

Employer's website