Clinic Reception Officer

Job Title: Clerical Reception Officer

Location: Crompton Health Centre, Crompton Way, Bolton, BL1 8UP

Hours: 37.5 per week Monday - Friday 8.30am - 4.30pm

Trust Location: Bolton NHS Foundation Trust

Role type: Temporary for 3 months with possibility of extension

What you'll be responsible for:

1. Promote a positive and professional image to patients and visitors to the Sexual Health Service.
2. Operate a central booking service across all the hubs and spoke clinics for the integrated sexual health service.
3. Register all patients using the specialised Blithe Lilie computerised appointment system and ensure all patient information is checked and updated on patient record.
4. Answer all telephone enquiries, including triage calls, GP's, health centres, practice nurses, A&E, and other Health Care Professionals, exercising independent judgement and initiative in providing appropriate information and redirecting calls.
5. Input all results and demographic information received from Postal Screening Service to the EPR system.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You'll have the following skills/experience:

1. Reception and administration experience.
2. NHS experience is highly desirable.
3. Knowledge of EPR system (highly desirable).
4. Enthusiastic, confident approach to change, calm and reliable under pressure.
5. Polite and courteous telephone manner.

As a member of NHS Professionals, you have fantastic benefits:

1. Competitive pay rates - work this week, get paid next week.
2. Essential support when you need it - 24/7 365 days - call us anytime.
3. Multi locational - work across neighbouring Trusts.
4. Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone.
5. Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements.
6. Training and development opportunities - Keep up with the essentials and more.
7. Build holiday allowance for every shift you work - your work-life balance is important to us.
8. Stakeholder pension scheme available - a flexible future for you and yours.

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

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