Clinic Co-Ordinator

At Thérapie Clinic, we are the fastest growing Aesthetic Medical Clinic in Europe. With 75 Clinics across Ireland, Northern Ireland, Great Britain and New York City and over 200 Doctors on our team we pride ourselves in being the No.1 Medical provider of Aesthetic Medical treatments. It’s an exciting time for us and we are looking for some talented people to join our team!

About the Role

We are delighted to be recruiting for Clinic Coordinator. As a Clinic Coordinator at Therapie Clinic, you will be the welcoming face of our clinic, managing front-of-house operations and serving as a key consultant to our clients. You will handle appointments, assist with inquiries, and ensure a seamless and exceptional client experience from start to finish. Your role will involve coordinating with the clinical team, maintaining a positive and professional atmosphere, and supporting the day-to-day running of the clinic to ensure everything operates smoothly.

We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.

Key Responsibilities

• Manage the reception area, greeting clients, maintaining a professional front-of-house presence and handling client inquiries.
• Manage appointment schedules and optimise the clinic diary to maximise efficiency.
• Perform consultations with current and new clients, upselling where appropriate.
• Working towards sales targets and KPIs as outlined by the Clinic Manager.
• Complete and submit daily operational reports as outlined by the Clinic Manager, ensuring accurate and timely documentation.
• Monitor stock levels and clinic cleanliness as necessary.
• Respond to emails promptly and professionally, addressing client and internal queries.

Qualifications and Skills

• Level 3 in Beauty or equivalent (desired not required)
• Exceptional organizational/time management skills
• Ability to multitask

Over to the best part, the Perks!

• Uncapped Earnings: With our uncapped commission structure, the sky's the limit!
• Treat Yourself: Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
• Share the Love: Avail spouse and family discounts, spreading the joy of Thérapie.
• Sisterly Love: 10% off Thérapie Fertility & Optilase treatments – because family helps family.
• Thérapie Fertility: We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
• Optilase Eye Clinic: We offer free laser eye surgery to all team members after they have been with us for 2 years.
• Skin Royalty: Discounts on leading skin brands & treatments (Murad, Skin Theory).
• Career Pathways: Embark on a journey of career progression & management training – we believe in promoting from within!
• Knowledge Oasis: Immerse yourself in a full week of paid training in our academy, where knowledge is power.
• Big Birthday Bash Leave: Enjoy an extra day off on your landmark birthdays to celebrate in style!
• Longevity Bonus: Earn extra annual leave days after 2 years of dedicated service.
• Employee Assistance Scheme: Access confidential support services for personal and professional well-being.

Application Process

1. Explore Opportunities: Start by finding the role that excites you.
2. Submit Your Application: Apply by uploading your CV.
3. Application Review: Our Talent Acquisition Partners will carefully review your application.
4. Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
5. Interview Stage: Complete the interview process with our team.
6. Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
7. Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.