Client Services Program Director

Epiq
London
GBP 150,000 - 200,000
Job description

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Summary

The Program Director is responsible for overseeing program activities, ensuring customer satisfaction, and leading a team of professionals. This role involves collaborating with various stakeholders, managing resources, and maintaining high-quality standards.

Job Responsibilities

  • Oversee program activities and ensure customer satisfaction.
  • Lead and manage a team of professionals.
  • Collaborate with various stakeholders to achieve organizational goals.
  • Manage resources and budget effectively.
  • Implement business innovation and best practices.
  • Prepare and analyze program reports.
  • Ensure compliance with company policies and regulations.

Job Requirements

  • Education: Bachelor's degree in Business Administration, Project Management, or a related field.
  • Experience: 7+ years of experience in program management and team leadership.
  • Certifications: Project Management Professional (PMP)
  • Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
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