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Client Services Manager

TURNERFOX RECRUITMENT LTD

Nottingham

On-site

GBP 30,000 - 50,000

15 days ago

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Job summary

An established industry player is seeking a dynamic Account Manager to oversee print campaigns for a prominent retail brand. In this role, you will collaborate with marketing teams to deliver high-quality printed materials across the UK. Your responsibilities will include managing workflows, ensuring timely delivery of briefs, and providing exceptional customer service. The ideal candidate will possess strong account management skills, a keen understanding of production processes, and the ability to thrive under tight deadlines. If you are passionate about delivering outstanding service and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Qualifications

  • Experience in Account Management and service delivery.
  • Ability to manage multiple projects to tight deadlines.

Responsibilities

  • Work directly with clients' marketing teams on briefs.
  • Manage stakeholders through design, print, and distribution.

Skills

Account Management

Customer Service

Project Management

Communication Skills

Excel

Tools

Management Information Systems

Job description

Client Services Manager
Location – Nottingham

We are looking for an Account Manager to work across print campaigns for a leading Nottingham based retail brand. Working alongside our clients' marketing teams, you will be responsible for delivering printed point-of-sale campaigns UK wide.

The successful candidate for the Account Manager will be:

  1. Working directly with the clients' marketing teams taking marketing briefs
  2. Managing stakeholders through all stages of workflow including design, artwork, print, fulfilment, and distribution
  3. Ensuring briefs are created and delivered to our production teams on time
  4. Providing outstanding customer service, updating, and dealing with clients' queries, and conducting regular team meetings
  5. Using management information systems to facilitate workflow and transfer of information between client and production
  6. Ability to work to tight deadlines

The ideal candidate will have experience of working within an Account Management role, ideally with some experience within print.

  1. Experience in Account Management, service delivery, and developing customer relationships
  2. Experience in taking detailed marketing briefs and delivery would be advantageous
  3. Understanding of production basics including design, artwork, print, fulfilment, and distribution would be advantageous
  4. Ability to manage multiple projects to tight deadlines
  5. Excellent computer skills including good knowledge of Excel

Interested? Email your CV to TurnerFox Recruitment

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