Client Services Insurance Technician

Reed; Cheltenham; Hybrid; GBP 28,000 - 40,000

Job description

Do you have a strong knowledge of the Insurance sector? Are you highly organised with a strong ability to action administration tasks? Do you have excellent communication skills?

If so, I have a fantastic BRAND NEW role with a Cheltenham based Insurance Business.

I’m currently exclusively partnering with my client on their hunt for their next employee. This full-time, permanent position involves working in the office four days a week (Monday to Thursday) with Friday home working. The successful candidate will have a wealth of experience from the insurance sector and will have provided client support at a senior level.

Day-to-day of the role:

• Manage new business opportunities and renewals alongside the Managing Director, ensuring optimal use of the MD’s time.
• Provide general administrative and technical support to the MD and liaise with the wider team as necessary.
• Handle new and renewal business inquiries, including incoming email correspondence and telephone calls.
• Ensure daily tasks and time-sensitive items are completed.
• Issue replies to external correspondence and assist in managing the MD's email inbox.
• Obtain new business quotations and assist with renewals directly from insurers and underwriters.
• Prepare and check client documentation in accordance with company standards.
• Review and ensure accuracy in policy documents, schedules, and claim files.

Required Skills & Qualifications:

• Previous experience in the insurance industry.
• Previous experience providing senior-level client support.
• Excellent written and verbal communication skills.
• Positive attitude and genuine enthusiasm for working in a specialist insurance market.
• Team player mentality with a cheerful, friendly, confident manner.
• Ability to work independently with minimal supervision and make decisions where necessary.
• Excellent time-management, organisational, and multi-tasking skills.
• Strong IT skills, including proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook.
• Ability to communicate effectively at all levels within and outside the organisation.

Benefits:

• 25 days’ holiday plus bank holidays.
• Private medical insurance.
• Life insurance.
• Company pension.
• Cycle to work scheme.

For immediate consideration, please apply now!