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Client Relationship Manager - London

Artemis Recruitment Consultants Ltd

London

On-site

GBP 40,000 - 45,000

Full time

9 days ago

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Job summary

An established industry player is seeking a Client Relationship Manager to enhance client portfolios in London. This pivotal role involves collaborating with Advisers and Client Service Administrators to ensure seamless communication and client satisfaction. You will manage client relationships, conduct quarterly service calls, and oversee financial and medical underwriting processes. The ideal candidate will have experience in a financial planning or wealth management environment, showcasing excellent interpersonal skills and a methodical approach. Join a dynamic team where your contributions will significantly impact client success and satisfaction.

Qualifications

  • Experience in client relationship management in financial planning.
  • Understanding of regulated environments is crucial.

Responsibilities

  • Provide front of house service for all meetings.
  • Manage and develop relationships with clients.
  • Process client withdrawals and manage finance applications.

Skills

Interpersonal Skills
Organizational Skills
Verbal Communication
Written Communication

Education

Experience in Financial Planning
Regulated Environment Understanding
RO Exams (desirable)

Job description

Type of Position: Client Relationship Manager - London
Pay: £40k - £45k
Reference: Whitechapel1

Client Relationship Manager - London

Our client is looking for a Client Relationship Manager to join their team based in London. Working alongside Advisers, Paraplanners and Client Service Administrators, this role will support the management of client portfolios. You will be liaising with policy and platform providers, processing new business applications and tracking them through to completion. This position is vital in maintaining the relationship between Client & Adviser.

Responsibilities:

  1. Providing a front of house service for all meetings.
  2. Managing and developing relationships with clients.
  3. Conducting quarterly service calls.
  4. Financial and medical underwriting.
  5. Reviewing file notes and assigning follow up tasks for all concerned parties.
  6. Processing client withdrawals and increments.
  7. Managing asset-backed finance applications, including introductions, application processes, legal counsel, administration and ongoing monitoring.
  8. Taking instructions for Wills, Trusts and Lasting Powers of Attorney.

Qualifications:

  1. Client relationship experience in a financial planning or wealth management environment.
  2. An understanding of working within a regulated environment.
  3. RO exams desirable but we offer an exam support program.

Skills:

  1. Excellent interpersonal skills both written and verbal.
  2. Highly organised, methodical, and disciplined.
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