Client Relationship Manager (BFS - Banking)

Cognizant Technology Solutions; London; On-site; GBP 45,000 - 85,000

Job description

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What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world. Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. Be one of our change-makers and join the success story: we are looking for a:

Client Relationship Manager (BFS)

Purpose of Role: The CRM role is accountable for growth, relationship strength and overall performance of the assigned accounts(s) in Cognizant's Banking & Financial Services business unit.

Reporting to Role (Indicative): Client Partner

Capabilities:

• Client and industry knowledge in UK Banking & Financial Services (Retail Banking, Commercial Banking, Capital Markets)
• Business acumen and ability to nurture and grow existing relationships
• Proficient communication skills and results driven.
• Extensive experience in client facing roles with proven track record for selling organizational capabilities to customers.
• Experience running responses to RFP's collaborating across the organization.
• Concepts of financial, marketing and business strategy.
• Building relationships and strengthening partnerships by focusing on exceptional client experience, risk management and value realization.

Areas of Responsibility:

Market Leadership

• Plans accounts strategy for long-term profitable growth and position Cognizant as a thought partner and business leader within the account.

Relationship Management

• Cultivates long-term client relationships and is a trusted advisor to the client.

Business Development

• Creates opportunities to position Cognizant credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver the highest percentage of wins.

Account Operations

• Delivers long term strategy and goals at the BU/Corporate level; leads and manages the Account Team to ensure attainment of Client's and Cognizant's objectives.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.