Client Relationship Manager (Account Manager) - NHS / Healthcare sector

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Client Relationship Manager (Account Manager) - Public Sector, NHS / Healthcare

Location: Leeds

Cognizant engineers' modern businesses. As one of the largest global professional services companies we help clients in the UK and Ireland modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.

We focus on IoT, AI, software engineering and cloud - the technologies that are changing the nature of business. Our global presence enables us to serve you locally.

Summary

Over the past 5 years, Cognizant has been one of the fastest growing players in the Public Sector and Health market, leveraging its market leading delivery capabilities, alongside extensive skills in digital, data and cloud to help government departments implement some of the most complex and challenging programmes that are transforming the experiences of end users and citizens.

In building upon the success experienced over the last 5 years we have an exciting opportunity for an experienced Client Relationship Manager to join our Healthcare Practice which is part of our Public Sector business.

At Cognizant, Client Relationship Managers (CRM) are key contributors to the commercial side of Cognizant's IT and Consulting Business, acting as business owners for one or more assigned accounts, managing the day-to-day activities and P&L. They proactively identify new and expansion opportunities within accounts, planning for and closing the extension of existing agreements. The CRM works with delivery teams to maximize backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met, working towards establishing a positive client experience through delivery excellence.

Required Experience:

• Demonstrable experience of managing and growing a portfolio of NHS / Healthcare accounts whilst working at Tier 1, 2 or 3 systems integrators.
• Deep understanding of Digital Outcomes and Specialists (DOS), Government Cloud (G-Cloud) and other relevant frameworks that are used by Healthcare organisations / departments.
• Experience of working for/with a Global Consulting Firm, Onshore/Offshore teams and in a quota bearing role.
• Experience selling similar Service Offerings - Data /AI, Cloud, Industry and Platform Solutions, Enterprise Services, Applications Development & Maintenance, Business Process Outsourcing, and Information Technology Outsourcing.
• Demonstrated success selling and negotiating multi-million-dollar deals.
• Demonstrated consecutive quarterly and yearly quota achievement in complex selling environments utilizing a solution selling model.

Measures

• A CRM's shared measures are margin, revenue, client satisfaction, and employee retention. CRM role-specific measures are TCV, revenue and margin.

Top Reasons to Join Our Team:

• A strong financial incentive package that includes a solid base salary with an attractive variable plan. Further incentives include award programs, club trips, and corporate benefits package.
• Wide exposure to industry, product and functional best practices; as well as world-class teams supporting your sales pursuits.
• Supportive and strong Healthcare Management team that rewards initiative & success.
• Entrepreneurial, collaborative, and success-oriented culture.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.