Client Relationship Manager

We are recruiting for a Client Relationship Manager to provide administrative support and take ownership of all areas of service delivery, working in partnership with the relevant Advisors to provide outstanding customer service.

Overview of duties

• Preparation of client annual review meetings and compliant ongoing suitability reports
• Preparation of client documentation for switches/withdrawals/top-ups and submission
• Preparation of switch/withdrawal/top-up suitability reports in a compliant fashion for adviser
• Execution of additional business submission with Providers
• Manage ongoing client information on back office
• Deal with any ad hoc client queries
• Liaise with Compliance Department, Accounts, and other parts of the business to manage

Person specification

Knowledge, skills and abilities:

• Previous experience working within the private client financial planning industry
• Strong working knowledge of private client back office software
• Good IT skills including Microsoft Office suite
• Experience of cashflow modelling software
• Honest and trustworthy with a desire to work to the highest standards of compliance
• Excellent verbal and written communication skills
• Ability to work to a high level of accuracy and prioritise effectively

Education / and or Experience

• Previous experience in a wealth/financial planning role

Key information:

Hours: Monday – Friday, 35 Hours

Location: Bromsgrove, Hybrid

If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.