Client Partner - Enterprise, Uber Direct, UK

Since 2016, Uber's Delivery business has seen rapid expansion, driven by growing demand from Merchants across all industries seeking to enhance their digital and delivery offerings. As many businesses look for a reliable partner to fulfill last-mile delivery needs, Uber is ideally positioned to meet this demand. With millions of drivers and couriers in our network, we provide Merchants with the ability to leverage our vast infrastructure, offering fast, on-demand delivery directly to their customers through their own apps and websites.

The Uber Eats team is looking for an ambitious, results-driven Client Partner to join our Commercial team, where you'll manage relationships with our largest national restaurant partners. As a Client Partner for Uber Direct, you will leverage your strategic sales expertise to negotiate impactful commercial agreements, driving global revenue growth for our most high-priority brands on the Uber Direct platform.

Who Are We Looking For?

• Experience in Negotiation: Proven success in negotiating commercial agreements and developing strong partnerships with complex brands.
• Executive Relationship Management: Ability to build deep, lasting relationships with C-level executives and key decision-makers.
• Passionate About Logistics and Uber: A genuine interest in logistics, technology, and Uber's mission, thriving in a fast-paced, cross-functional environment.
• Adaptable and Tech-Savvy: Since Uber Direct is an API-based product, the ideal candidate is excited about growing their technical skillset.
• Collaborative: Comfortable working with internal teams across Product, Engineering, Marketing, Operations, Legal, and Finance to align on shared goals and strategies.

What You'll Do

• Build and Cultivate Relationships: Develop strong relationships with C-level executives and key decision-makers at partner organizations.
• Drive Product Adoption: Expand product usage by effectively communicating the value of Uber Direct's offerings.
• Solve Problems Creatively: Use critical thinking and creativity to navigate negotiations and resolve complex Merchant challenges.
• Manage Details and Strategy: Balance high-level strategy with meticulous attention to detail, ensuring deadlines are met while contributing innovative ideas to existing partnerships.
• Collaborate Across Teams: Act as the voice of the customer, working seamlessly with cross-functional teams like Product, Engineering, Marketing, Operations, Legal, and Finance.
• Analyze and Optimize: Use data to develop business models, track trends, and provide insights to ensure the success and growth of partnerships.

Basic Qualifications

• Minimum of 4 years of full-time experience, ideally in a client-facing role.
• Data-driven mindset: Proficient in Excel modeling, with SQL knowledge being a plus.
• Proven track record in negotiating commercial agreements and cultivating executive-level partnerships.
• Passion for logistics and Uber's mission with a focus on driving innovation and success.
• Ability to work cross-functionally with teams like Product, Engineering, Marketing, Operations, Legal, and Finance.
• Willingness to learn and grow technical skills as Uber Direct is an API-based product.

Preferred Qualifications

• Speed and resourcefulness: Comfortable working in fast-paced environments and handling ambiguity.
• Collaborative leadership: Able to lead discussions across teams-whether with engineers, product managers, or C-level executives.
• Coachability and curiosity: Open to feedback and eager to continuously improve both personally and as part of a team.
• A willingness to dive into the weeds and drive success with our highest-value partners.