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Client Operations Account Manager

Collinson

London

On-site

GBP 100,000 - 125,000

Full time

30+ days ago

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An established industry player is seeking a Client Operations Account Manager to join their dynamic team in London. This role is pivotal in ensuring seamless travel experiences for clients, managing onboarding, billing, and account administration. You will work closely with internal teams to deliver innovative solutions and maintain strong client relationships. If you thrive in a fast-paced environment and have a knack for problem-solving and communication, this opportunity is perfect for you. Join a company that values collaboration and impact, and help enhance travel offerings for millions worldwide.

Experience in client-facing account management roles is essential.
Strong communication and problem-solving skills are a must.

Onboard new clients and ensure smooth implementation.
Manage billing, membership updates, and account administration.

Client Management

Communication Skills

Problem-Solving Skills

Numeracy

Collaboration

MS Office

Client Operations Account Manager – London

Are you great at keeping things running smoothly? Do you enjoy working with clients and ensuring everything is delivered seamlessly? If so, this could be the role for you.

Why join us?

At Collinson, we create seamless travel experiences for millions of people worldwide. Our global membership programmes, including Priority Pass, help businesses enhance their travel offerings. We need someone like you to ensure our key clients receive exceptional service and support.

What you’ll be doing

As a Client Operations Account Manager, you will:

Onboard new clients and ensure smooth implementation
Manage billing, membership updates, and account administration
Work closely with internal teams to deliver solutions and improvements
Investigate and resolve client issues
Keep clients informed and maintain strong relationships

What we’re looking for

Experience in a client-facing account management role
Strong communication and problem-solving skills
High level of numeracy and proficiency in MS Office
Ability to work under pressure and meet deadlines
A proactive and collaborative approach

If you’re looking for a dynamic role where you can make an impact, we’d love to hear from you. Apply today.

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Client Operations Account Manager

Collinson

London

On-site

GBP 100,000 - 125,000

Full time

Job summary

Qualifications

Responsibilities

Skills

Tools

Job description