Client Onboarding Support (KYC)

Taylor James Resourcing; London; Hybrid; GBP 60,000 - 80,000; Full time

Job description

Trainee Underwriting Assistant – Lloyd’s

A Wealth and Asset Management company based in the City of London is looking for an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team to deliver high-quality client service to clients as well as suggesting improvements to working practices of the wider Client Administration department.

It's a hybrid role, 3 days in the office and 2 from home.

Responsibilities

1. Involved from the start of the client relationship, working closely with the Investment Managers to discuss client requirements, arrange for the account opening, liaise with other internal teams and third parties, and be in direct contact with the client or their representatives throughout the process.
2. Ensure the ongoing maintenance of existing client accounts, including periodic AML reviews, amendments to agreements, sub-accounts, and record keeping.
3. Liaise with third parties in relation to custodial matters and/or the opening of derivative and FFX accounts.
4. Develop an ongoing relationship with the clients where appropriate.
5. Systems administration of client data on internal and external systems.
6. Dealing with client queries, including reporting queries, cash transactions, custody arrangements, transitions.
7. Liaise with third-party consultants/audit firms to coordinate client requirements and provide information when requested.
8. Liaise with colleagues throughout the business to coordinate and deliver a high level of service to clients.
9. Provide assistance and offer guidance or training for new and junior members of the team and other areas of the business when required.
10. Provide efficient and timely support to Investment Managers.
11. Providing support and cover to the Client Administration Team.
12. Attend client meetings when required.

Person Specification

1. Sound technical knowledge and experience of Client take-on within an Asset Management environment.
2. Minimum 2 years’ experience in a similar role.
3. Strong knowledge of the structure and organisation of Asset Management companies.
4. Excellent organisational skills, and the ability to work unsupervised and be self-motivated.
5. Ability to prioritise work to meet deadlines and multi-task.
6. Strong communication skills both written and verbal.
7. Confident and able to deal directly with clients and colleagues at all levels.
8. Numerical, analytical and PC skills essential.
9. Working knowledge of the appropriate investment parameters and fee arrangements for discretionary managed portfolios.
10. Knowledge of investment instruments, securities, corporate actions and capital gains tax rules and computations.
11. Relevant industry qualifications such as IOC.