Client Onboarding Executive

If you are looking to continue your career within a growing firm that offers genuine career progression, then this is for you!

You will be responsible for assisting the Senior Onboarding Executive with the management of the client onboarding process, with a particular focus on client due diligence (CDD) and anti-money laundering (AML) procedures.

This role requires a keen eye for detail, a deep understanding of regulatory requirements, and the ability to build strong client relationships while ensuring adherence to compliance standards.

• Based in Guildford
• £28,000 - £30,000 (DOE)
• Office based (during probationary period)
• Monday - Friday
• 25 days holiday + bank holidays

Job description:

• Perform in-depth CDD and AML checks on new and existing clients to assess their risk profiles.
• Ensure that client documentation and information are accurate and up to date.
• Investigate and analyse client backgrounds, business activities, and ownership structures.
• Identify and escalate any high-risk or suspicious client profiles to the AML compliance team.
• Implement and enforce AML policies, procedures and controls.
• Work directly with the Residential Property team to create clearer and more robust onboarding processes for the team.
• Monitor and report any unusual transactions or activities to the AML team that may indicate potential money laundering or fraud.
• Keep up-to-date with evolving AML regulations and implement necessary changes in the client onboarding process.
• Build and maintain strong relationships with clients, ensuring a positive onboarding experience.
• Communicate CDD and AML requirements to clients and guide them through the process.
• Address client inquiries and concerns related to CDD and AML.
• Maintain accurate records of all CDD and AML activities, ensuring they are easily accessible for audits and reporting.
• Prepare reports on CDD and AML compliance for senior management and the AML team as required.

Person specification:

• Educated to a degree level or equivalent.
• Proven experience in client onboarding, CDD, and AML within the legal services sector.
• Excellent client care skills.
• Professional and courteous in communication at all times.
• Demonstrates a positive attitude.
• Analytical mindset with the ability to identify and resolve complex legal issues.
• Ability to work independently and collaboratively within a team.
• Strong attention to detail and organisational skills.

Additional benefits:

• Annual salary reviews each April.
• Bonus scheme (payable annually).
• Pension.
• Life assurance.
• Interest-free ticket loan.
• Long service award.
• Private medical.
• Paid professional memberships.
• Health & well-being initiatives.
• Regular social events.
• Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.