Client Manager (Unilever)

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Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Fancy working on one of the largest global accounts within the Kantar business? How about helping to drive the direction of some of the UK's leading and best known brands? Interested? Then read on...

Unilever is a huge account for Kantar and this role will be working with a highly inclusive client team. You will be joining a progressive and innovative team that will provide you with opportunities for growth and development. This role focuses on driving insights for the strategically important Nutrition (Foods) team. With brands including Hellmanns, Knorr, Pot Noodle, Colmans & Marmite to name a few, you will be helping to shape the future direction of some of the UK's best known brands.

If the opportunity to work with some of the biggest household brands is not enough, there are several benefits working on the Unilever account. Firstly, Unilever supports the development of Kantar employees and are always interested in understanding how they can help. We visit the Unilever offices regularly with an added bonus of access to the highly regarded Unilever Staff Shop.

Key focus of the role

• Maintain and elevate the successful client relationship with key contacts.
• Day to day client servicing, including liaising with the clients on their insight requests, training, and data queries.
• Producing & delivering high quality insights to stakeholders (including senior audiences).
• Whilst onsite, you will be focused on briefings, presenting insights, and forging strong working relationships with Unilever and other agencies.
• Helping to deliver against the key account objectives and playing a key role within both the client and account pillars.
• Collaborate closely with the wider Unilever and BUD team.
• Liaising with internal stakeholders to help optimise ways of working.
• Ensure high level of servicing on the account with a view to maintaining excellent review scores eg. day to day servicing, data accuracy, attention to detail, timeliness, proactivity, and communication.

What we want from you

• The ability to build and maintain fantastic client relationships, inspiring trust, and confidence.
• A sense of energy, inquisitiveness, enthusiasm & fun to fit into a vibrant team culture.
• Strong analytical skills with the ability to put together insightful and impactful presentations.
• Confident presenter who is happy to present to large groups of people.
• Good attention to detail, strong organisation, and time management skills.
• Willing to embrace, drive and suggest change.

Kantar benefits

• 25 days holidays plus your birthday off!
• Option of flexible hybrid working.
• Employee Assistance Programme.
• Private Medical & Dental Insurance.
• Eyecare Vouchers.
• Life Assurance & Income Protection.
• Cycle to Work Scheme.

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com.

Country

United Kingdom

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.