Client Manager - Commercial Insurance

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Insurance Client Manager (Peterborough)

We are hiring!

Aon Peterborough welcomes your application for our Client Manager/Account Executive vacancy.

The successful candidate that joins our team will have an established portfolio of large mid-market Advisory clients to manage, with exciting opportunities to nurture and grow those relationships, whilst having the opportunity to support our wider team in successfully securing new clients. We work within a very open and trusted culture, and really pull together as a team to achieve success.

We are seeking applicants with client management experience, having managed a portfolio of SME/mid-market clients in previous roles. At Aon, the Client Manager is the key contact with our client, delivering Aon's depth of capabilities to meet our clients' needs and evolving risks. You will be responsible for driving, co-ordinating and managing the provision of service to clients, drawing upon designated service teams and specialist resources.

Our Corporate business in Peterborough serves our clients throughout East Anglia and the Midlands, and with our flexible hybrid working this could be an opportunity for you wherever you are located in these areas. This is a fantastic opportunity to join our team at a time when we have lots of activity underway to continue our successful growth of recent years, and I would be delighted to hear from you if you would be interested in learning more about this opportunity.

What the day will look like

The role is within our SME/mid-market commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. The Client will be looking for a relationship with their broker, who can provide a tailored approach.

Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the client manager with help from the wider team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink, retail, Health & Social Care and wholesale.

1. Manage the service provided to clients and those to whom we subcontract elements of service.
2. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
3. Identify and introduce Aon's products and services to meet the client's needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon.
4. Build client relationships with key decision-makers.
5. Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio.
6. Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovative solutions to offer to clients. You will be supported by an experienced leadership team who want to see you succeed.

Skills and experience that will lead to success

1. ACII or equivalent.
2. Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential.
3. Experience managing large, corporate insurance risks is desirable.
4. Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
5. Prior experience with sales, fee setting, negotiation and influencing.
6. An effective communicator and presenter.
7. Client focused with a consultative approach and commitment to excellence in the provision of client service.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.