Client Host - London

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Client Host

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world.

Our core values of teamwork, ethics, and excellence are fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. Unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table.

Client Host - JLL London - City/Canary Wharf/Soho

Responsibilities

1. Cover JLL Front of House and Reception services with JLL London office.
2. Welcome and meet and greet for all visitors and clients.
3. Assist with internal/external bookings as required with full meeting room accountability.
4. Ensure that all JLL meeting rooms, services, VC, facilities, and public areas are set and maintained to the expected JLL standards.
5. Ownership and ability to facilitate room setups – including moving flexible furniture.
6. Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking.
7. Comply with the JLL - Front of House Services Standard Operating Procedures.
8. Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required.
9. Maintain a strong awareness of business activity & communicate all updates with regional team members.
10. Provide support as requested by the Client Services Lead and/or other support teams.

Skills & Experience

1. Experience of working within a Corporate or 5* Hotel Reception environment.
2. Independent and self-managing worker.
3. Strong customer service skills - a great networker!
4. Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
5. Ability to use initiative and remain calm under pressure.
6. A strong team player with the ability to multi-task & prioritise work commitments.
7. Flexible approach to departmental requirements.
8. Good educational background & a solid command of written & spoken English.
9. Good sense of humour & an approachable personality.

Location: On-site – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!