Client Care Coordinator (Leeds)

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Main duties of the job

What is a Client Care Coordinator?

Putting client-centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our Leeds centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.

Role Overview

As a Client Care Coordinator, your role will primarily involve administrative tasks such as conducting phone consultations, data processing, record archiving, managing the reception desk, and liaising with clients during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work-life balance.

Job description

Job responsibilities

For more information on the role, please refer to the following job description:

Job Description

Person Specification

Experience

Desirable

• Experience in customer service

Employer details

Employer name

MSI Reproductive Choices

Address

Marie Stopes International

45 Barrack Road

Leeds

LS7 4AB

Employer's website

MSI Careers

£24,523.79 to £26,044.40 a year (depending on experience and skills)