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Client Care Coordinator (Bristol)
MSI Reproductive Choices
Patchway
On-site
GBP 24,000 - 27,000
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Job summary
An established industry player in sexual and reproductive healthcare is seeking a compassionate individual to join their national contact centre. This role is not just about reception duties; it's about being a trusted guide for clients during vulnerable times. You will connect with people, provide comfort, and empower them with informed choices. With a commitment to client-focused care, this organization offers a supportive environment where you can thrive. Join a dedicated team that values your contributions and enjoy a fulfilling career that balances work and life.
Qualifications
- Experience in customer service is desirable but not essential.
- Training will be provided to excel in the role.
Responsibilities
- Be the first point of contact for clients, providing guidance and support.
- Take phone consultations and process vital information.
Skills
Customer Service
Job description
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK: Application Link. PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK.
Be the voice that welcomes, the guide that empowers, and the steady hand that supports. We're looking for someone who thrives on connecting with people. As the first point of contact for our clients, you'll be more than just a receptionist; you'll be their trusted guide as they navigate important decisions about their care.
Your day will be rich and varied from taking phone consultations and processing vital information to warmly greeting clients in person. Each interaction is a chance to provide comfort, confidence, and calm in what can be a vulnerable time.
This isn't just a job; it's an opportunity to be part of something deeply meaningful. You'll join a caring team committed to empowering clients with informed choices. Prior healthcare experience is great but not essential; we provide all the training you need to excel.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly complement a great work-life balance.
31 March 2025
Other
£24,523.79 to £26,044.40 a year dependent on experience.
Permanent
Full-time
B0539-25-0073
Marie Stopes International
Fox Den Road
Stoke Gifford
Bristol
BS34 8TT
For more information on the role, please refer to the following job description: Job Description.
Experience Desirable:
- Experience in customer service
Employer name: MSI Reproductive Choices
Address:
Marie Stopes International
Fox Den Road
Stoke Gifford
Bristol
BS34 8TT
Employer's website: MSI Careers
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