Client Advisor - London, Sloane St.

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive and open-minded community.

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

We are seeking an exceptional Client Advisor to join our prestigious boutique on Sloane Street, London. This is an exciting opportunity for an experienced professional with a deep understanding of luxury customer service and a proven track record in sales.

Key Responsibilities:

1. Provide outstanding luxury customer service to our discerning clientele.
2. Leverage a strong client book to drive sales and exceed targets.
3. Focus on clienteling by cultivating and maintaining long-lasting relationships with customers.
4. Demonstrate a business-minded approach with a solid understanding of key performance indicators (KPIs).
5. Continuously seek new opportunities to enhance the customer experience and increase client engagement.

Qualifications:

1. Experience in luxury retail, with a proven history of achieving and exceeding sales goals.
2. Strong clienteling skills, with the ability to build and sustain meaningful relationships with high-end clients.
3. Knowledge of KPIs and how to use them to drive business performance.
4. Exceptional communication and interpersonal skills.
5. A proactive and dynamic approach to sales and client development.

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality.