Client Account Manager (Alloga UK)

AmerisourceBergen; United Kingdom; On-site; GBP 30,000 - 60,000; Full time

Job description

Client Account Manager (Alloga UK) page is loaded

Client Account Manager (Alloga UK)

Apply locations WEMEA > United Kingdom > Alloga AP7 time type Full time posted on Posted Yesterday time left to apply End Date: May 3, 2025 (13 days left to apply) job requisition id R257411

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Location: South Normanton, Derbyshire, DE55

Employment Type: Full Time, 40 hours per week

About Us: Alloga UK is a leading provider of pharmaceutical services dedicated to meeting the needs of our clients and enhancing their business operations. We are seeking a motivated and skilled Client Account Manager to join our dynamic team.

Key Responsibilities:

1. Develop and maintain strong relationships with our current client base while actively supporting Alloga’s strategic goals.
2. Present Alloga’s services professionally through various communication channels, ensuring responsiveness to client needs.
3. Conduct quarterly business reviews with clients, documenting outcomes and action points.
4. Identify opportunities for value-added services and collaborate with relevant departments to implement new business solutions.
5. Support the Implementation Manager to ensure successful onboarding of new clients.
6. Monitor client perceptions and address service shortfalls effectively.
7. Manage client enquiries promptly and proactively communicate potential issues.
8. Collaborate with Contract Operations Managers on storage and distribution services.
9. Compile reports on client storage needs and manage contractual commitments.
10. Conduct annual reviews of client accounts to ensure commercial viability and compliance with agreements.
11. Contribute to regulatory understanding and business continuity planning.

Key Skills Required:

1. Strong interpersonal and communication skills, capable of building rapport with clients.
2. Excellent organisational skills with attention to detail.
3. Proficiency in data analysis and report generation.
4. Understanding of regulatory compliance within the pharmaceutical industry.
5. Ability to work collaboratively across departments and manage multiple accounts.
6. Strong problem-solving skills and ability to mitigate risks.

Why Join Us? At Alloga UK, we value our employees and offer a collaborative environment that fosters professional growth and development. If you are passionate about client service and looking to make a significant impact, we would love to hear from you!