Clerical Officer/Receptionist - Front and Back Office

NHS; Oldham; On-site; GBP 24,000; Full time

Job description

Job summary

We have a vacancy for a Band 2, Clerical Officer / Receptionist - Front and Back Office, to work at the Royal Oldham Hospital.

You will be responsible for creating 'mini' medical records for clinical use including EDRMS Form Pack generation, undertaking reception duties and support for patients checking in for appointments across a number of receptions desks across all Trust sites including satellite clinics within the community. You will undertake the booking and scheduling of patient appointments and associated administrative duties.

Main duties of the job

All activities within the Booking and Scheduling Service must comply with the Trust's Elective and Cancer Access Policies and ensure patients are offered an appropriate choice of appointments.

Hours of work will vary between 8.00am - 5.00pm, Monday to Friday.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Date posted: 07 April 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £23,615 a year pro rata, per annum

Contract: Secondment

Working pattern: Full-time, Part-time, Job share

Reference number: 236-OCO-AC555-24-A

Job locations

The Royal Oldham Hospital

Oldham Road

Oldham

OL1 5JH

Job description Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification Skills and Knowledge Essential

• Understanding of confidentiality, data protection and Caldicott principles
• Good level of numeracy and literacy
• Good keyboard and PC skills
• Ability to work to deadlines and prioritise own work load

Experience Essential

• Experience of working in a reception or administrative role preferably in a health care environment with patient contact
• Knowledge of a hospital based Patient Administrative System
• Previous experience of data entry/input

Qualifications Essential

• Education to GCSE level or equivalent including Mathematics and English.
• Computer skill qualification such as ECDL, CLAIT or equivalent.
• Customer Service or Administration such as an NVQ

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details

Employer name: Northern Care Alliance NHS Foundation Trust

Address:

The Royal Oldham Hospital

Oldham Road

Oldham

OL1 5JH

Employer's website: https://www.northerncarealliance.nhs.uk/