Clearing Customer Support Analyst

2^nd line support analyst/ Customer Support Analyst

This is a new and exclusive opportunity for a 2^nd line support analyst/ Customer Support Analyst to join my thriving financial technology business as they are growing their brokerage clearing trading team.

Role details

• Title: 2^nd line support analyst/ Customer Support Analyst
• Team: Clearing system production applications
• Employer: electronic trading brokerage financial technology
• Permanent role salary: £45-65,000 dependent upon experience
• Location: London City (Cannon Street/ Bank) 2/3 days a week in the office
• Shortlisting: closing the role on 10^th January to shortlist for 1^st stage interviews

This role will be ideal for a junior 2^nd line support analyst/ Customer Support Analyst, who is looking for their 2^nd or 3^rd role, to grow and develop themselves.

You will be working to provide 2^nd line support on the clearing system production applications, and your role will include:

• Troubleshooting Clearing application problems utilizing hands-on Unix and Oracle/SQL techniques.
• Performing daily Clearing System support procedures.
• Handling Clearing System user requests, ad hoc queries, and reports.
• Reviewing audit trails.
• Preparing Unix and SQL scripts for reports and reconciliation processes.

This is an interesting role, where you will be working alongside a more experienced Customer support analyst to help grow and develop you for your long-term career.

Role requirements

• Excellent UNIX/Linux skills, including basic scripting, file editing, system resource monitoring, running and scheduling processes, and troubleshooting system issues.
• Ability to write and run Transact-SQL.
• Knowledge of relational databases (Oracle, SQL Server preferred).
• Exposure to source code control and/or release management.
• Exposure to scheduling products, such as Autosys or crontab.
• Experience in Banking or financial services is highly beneficial.

We will be shortlisting for this role over December and closing the role on 10^th January to shortlist for 1^st stage interviews.

For more information, and the chance to be considered, please do send through a CV for consideration.

Many thanks and good luck!

To find out more about Huxley, please visit www.huxley.com

Huxley, a trading division of SThree Partnership LLP, is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales