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Cleaning Supervisor (16194)

TN United Kingdom

Wilmslow

On-site

GBP 28,000 - 29,000

5 days ago
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Job summary

An established industry player is seeking a dedicated Cleaning Supervisor to oversee cleaning operations in the SK9 area. This role involves ensuring high standards of service delivery, training staff, and maintaining compliance with client specifications. You'll work closely with the contract manager, supporting scheduling and quality audits while managing risks on site. This is a fantastic opportunity to join a friendly and supportive team, offering a competitive salary and various benefits, including a contributory pension scheme and overtime opportunities. If you are passionate about delivering excellent service and thrive in a dynamic environment, this role is for you.

Benefits

Contributory pension scheme

Friendly and supportive team

Overtime opportunities

Access to advanced / early pay scheme

Employee Assistance Program

Wellbeing Support

Qualifications

  • Experience in customer service and ability to work in a demanding environment.
  • Basic IT skills will be trained on site for admin duties.

Responsibilities

  • Ensure best-in-class training and standards of cleaning on site.
  • Support contract manager and maintain compliance during manager's absence.
  • Conduct monthly quality audits and manage risks on site.

Skills

Customer Service

Adaptability

Attention to Detail

Communication Skills

Basic IT Skills

Job description

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We have hours available for a cleaning supervisor in the SK9 area.

Av 40 Hours Per Week, Monday to Sunday between 06:00am - 22:00pm.

Pay rate: £28,600 per year.

What’s in it for you?

  • Contributory pension scheme.
  • A friendly and supportive team.
  • Overtime opportunities.
  • Access to advanced / early pay scheme.
  • Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.

Responsibilities:

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:

  • The cleaning supervisor will be responsible for delivery of best-in-class training and standards of all cleaning on site with a hands-on approach when required to ensure the Edmonton Green Client receives the desired service outlined in the KPIs by following the specifications.
  • Support contract manager to ensure all sub-contracted services are completed to the highest standards as per the client schedule and completing all relevant documentation.
  • Trained to cover certain reasonable Site Manager duties when the manager is on leave to ensure the site remains compliant and client engagement is maintained. Previous experience to demonstrate this required.
  • Achieving high standards, you will ensure the service is operated safely, hygienically and cost-effectively.
  • Support Contract Manager in scheduling of team members and finding relevant cover during approved absences and holidays ensuring 100% contract manning level fulfilment including any 3rd party performance management.
  • Proactively managing the individual risks on site, demonstrating understanding RAMS and COSHH required.
  • Undertake other environmental and housekeeping duties as requested including client requested works.
  • Ensure colour coding systems are always followed by operatives. Support Site Manager in reordering consumables and conducting periodic stock takes.
  • Support Contract Manager conducting monthly quality audits on site, experience of auditing systems preferable.

The following skills are also essential:

  • Professional, friendly and polite with prior customer service experience.
  • Passionate about delivering a best-in-class service in a highly demanding environment.
  • Adaptable to change and flexible to working hours.
  • Results-oriented with good attention to detail.
  • An effective verbal and written communicator at several levels and a strong presenter.
  • Basic IT Skills (Word, Excel, Outlook and Apps) will be trained on site for certain admin duties.
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