Claims Specialist – Medical Malpractice

QBE Insurance Group; Leeds; Hybrid; GBP 30,000 - 60,000; Full time

Job description

Claims Specialist – Medical Malpractice

Claims Specialist – Medical Malpractice

Apply locations Leeds, United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id 332484

Primary Details

Time Type: Full time
Worker Type: Employee

Claims Specialist – Medical Malpractice

Leeds/Hybrid

Permanent

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The opportunity

We’re looking for a dynamic, go-getter Claims Specialist – Medical Malpractice to join our growing team in Leeds. Join our fast-paced, diverse London Markets Claims team within Core Claims! We're working across a range of areas—Casualty, Property, CAR, Marine, Energy, and more—with a strong international focus. Ready to make an impact? We want you on the team!

Your new role

You’ll be the driving force in investigating and resolving claims quickly and efficiently, while handling a diverse international portfolio across the UK, Australia, Canada, Israel, and Dubai. If you're ready to challenge yourself, make an impact, and take your skills to the next level, we want to hear from you!

Main responsibilities:

• Ensure that messages, advice, and correspondence are responded to pro-actively and within agreed timeframes to provide a professional service to brokers and clients.

• Ensure adherence to SLAs and authority limits while managing claims.

• Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments.

• Reserve accurately to ensure that the Company’s liability is always clear.

• Proactively manage estimates and billings calculated by client’s service providers and brokers resolving any discrepancies.

• Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.

• Support the implementation of the Claims strategy to enable delivery of overall business targets.

About you

In this role, you’ll need experience in handling Medical Malpractice, Healthcare, Product Liability, or Life Sciences claims—whether from a claimant or defendant background, or within the Healthcare sector. The ideal candidate will have great negotiation skills, the ability to build lasting relationships, and a drive for success.

Other skills you'll need:

• Ability to make balanced and impartial judgements.

• Current knowledge of compliance, regulatory and statutory requirements.

• Organisational, investigative, analytical and presentation skills.

• Coaching and mentoring skills.

• Able to use MS Office applications and strong IT skills.

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

QBE Awards

Some of the awards QBE is proud to have won include:

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
• UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
• Working Dads Employer Awards 2023 Winner: Parental Policies Award
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

You can view all our awards here.

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills:

Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.