Claims Processor/ Credit Control

A leading P&I Club based in the heart of the City seeks a Claims Processor. The Claims Processor will also have scope to be involved with some Credit Controller duties. Responsibilities will include ensuring the accurate and timely processing of claims and managing aged debt. This role involves reviewing claims for compliance, executing reimbursements, and maintaining financial records. This role will also manage cash receipts, produce financial reports, and support the team with ad hoc tasks and training for continuous development. This role will be 75% Claims Processor duties and 25% Credit Control duties.

Previous experience in claims processing, credit control, or a similar role is advantageous. Familiarity with financial systems and software, such as Eclipse and AS400, is desirable. This will be a hybrid role and there will be lots of scope for continuous training and long-term development.

Duties and Responsibilities

1. Reviewing claims prior to payment: Ensure compliance with deductible terms, evaluate accuracy of calculations, and assess compliance with documentary and claims policy.
2. Executing claim reimbursement: Handle urgent payments and advances. Liaison with claims processing executives, service providers, and members.
3. Resolve problems and respond to queries.
4. Maintain existing and register new payees (for Claims & CC).
5. Sanctions screening: Complete for all parties involved prior to claim processing and submit documentation for approval.
6. Issuing Statements of Accounts: Chasing for overdue debts and producing debit notes/contras to members and/or brokers.
7. Claims Cash Receipt: Managing member cash settlements to reconcile and clear file records.
8. Produce required Reports to ensure outstanding issues are being tracked and recorded and circulated to the team and respective Case Handlers for audit purposes.
9. Completing assigned training courses: For continual personal and business development and growth.