Claims Handler

Employment Specialists Ltd; Ipswich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the insurance sector is seeking a Claims Handler to join their team. This role offers a fantastic opportunity to develop your career in a supportive environment that values internal promotion. You will manage claims from the first notification to settlement, ensuring customers receive timely updates and exceptional service. With the flexibility of hybrid working arrangements, you can balance your time effectively between home and office. If you possess strong customer service skills and a methodical approach to work, this position is perfect for you to thrive in a rewarding career path.

Qualifications

• 1 year of claims experience required.
• Strong customer service and communication skills essential.

Responsibilities

• Handle claims from notification to settlement.
• Build and maintain relationships with customers.

Skills

Customer Service

Communication Skills

Negotiation Skills

Problem-Solving Skills

Attention to Detail

Job description

Search For Job Vacancies... Insurance, Financial and Legal

Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth.

Accordingly, it’s a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into handling Third Party claims then into Personal Injury claims.

Our Client is comfortable with hybrid working arrangements so you will be able to split your time between working at home and in their office.

Working in a highly professional environment, you will be skilled at building rapport with Customers whilst working quickly and efficiently, giving your Customers and Clients the best possible Claims experience.

Your main responsibilities as a Claims Handler will be:

• Maintaining ownership of your allocation of Claims, setting up and handling each case from First Notification of Loss through to Settlement
• Ensure Claims are settled within specific handling times and Customers are kept updated with the progress of their Claim
• Managing and promptly resolving all external and internal queries
• Building, developing, and maintaining close working relationships with Customers ensuring a consistently high standard of service is provided
• Adhering to your personal authority limits and referring for authorisation above those where necessary

To be a successful Claims Handler you will need:

• 1 year of Claims experience
• Strong customer service, communication, and negotiation skills
• Methodical and accurate approach to work
• Strong attention to detail and natural problem-solving skills

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