Claims Handler

We are currently recruiting for a Commercial Claims Handler to join an established and experienced team of insurance brokers based in their brand new offices in Newbury. This is a permanent, full-time role working Monday to Friday 9am-5pm offering a salary of £25-45k dependent on experience.

As an experienced Commercial Claims Handler, you will be administering clients' insurance requirements daily including general enquiries, renewals, midterm adjustments, obtaining quotations, and accounting procedures. You will be providing advice to new and existing customers regarding their insurance needs and risk management issues.
Your main duties as a Commercial Claims Handler will include:

1. Arranging and securing appropriate cover for new business and renewals, including recognising and highlighting cross-sell opportunities or uninsured areas, and involving key stakeholders throughout the process.
2. Responsible for assigned renewals, MTAs, and quotations in accordance with the company renewal process and placement strategy.
3. Understanding clients' risk exposures and insurance needs.
4. Dealing with insurers and brokers regarding quotations, policy, and claims queries in accordance with the company’s service level agreements.
5. Accurately maintaining all records on relevant systems for audit, compliance, and workflow purposes.
6. Managing aged debtors within the agreed service standards, escalating to key stakeholders where applicable, ensuring the client has the most appropriate method of premium finance available to them.
7. Dealing with claims according to procedures as they arise and referring to our in-house claims team where specialist knowledge is required.
8. Building, managing, and maintaining relationships with internal and external brokers to deliver strategy and increase opportunities.
9. Attending conferences and events to build relationships with industry partners and keep up to date with new trends.
10. Effectively promoting the brand, product range, propositions, and key differentiators to leverage commercial opportunities.

We are really keen to hear from applicants with the following skills and experience:

1. At least 2 years experience dealing with commercial sized policies (GWP over £40k) in a Claims Handler role or similar.
2. Excellent knowledge and experience within the commercial insurance market.
3. Minimum Cert CII, ideally or willing to work towards this.
4. IT skills required include the use of Microsoft Office (Word, Excel, Outlook, PowerPoint), and previous experience of Acturis desired.

Please apply today or call us to discuss this Commercial Claims Handler role in more detail.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.