Claims Handler

Rainbow Restoration; Coventry; On-site; GBP 23,000 - 25,000

Job description

Job Description

Job Advert: Claims Handler at Rainbow Restoration

Location: Coventry CV79EN

Job Type: Full-Time

Salary: £23k-£25k

Rainbow Restoration, a leading provider of disaster restoration and specialist cleaning services across the UK, is seeking a Claims Handler to join our dynamic team. With over 50 branches nationwide, we pride ourselves on delivering exceptional service to insurers, brokers, and property owners.

About the Role

As a Claims Handler, you will play a crucial role in managing insurance claims efficiently from start to finish. You will liaise with clients, insurers, policyholders, and adjusters to ensure claims are resolved promptly and professionally. This is an exciting opportunity to be part of a team that helps people recover from disasters.

Key Responsibilities

1. Manage a caseload of claims from initiation to resolution.
2. Communicate effectively with clients, insurers, brokers, and other stakeholders.
3. Assess claims and gather relevant information for accurate processing.
4. Ensure compliance with company policies and regulatory requirements.
5. Provide exceptional customer service while maintaining professionalism.
6. Communicate with technicians, insurers, adjusters, and policyholders while maintaining a record of all communications.
7. Process technician reports and generate reports to be provided to our clients.

What We’re Looking For

1. Strong analytical skills and attention to detail.
2. Excellent communication skills across all mediums.
3. A proactive and customer-focused mindset.
4. Ability to work collaboratively in a team environment.
5. Resilience and adaptability in handling challenging situations.

Why Join Rainbow Restoration?

1. Work with one of the UK’s leading restoration companies.
2. Be part of a supportive team committed to integrity and excellence.
3. Opportunities for professional growth and development.
4. Flexible working hours, including 24/7 support for urgent claims.

Ready to make a difference? Apply today and become part of Rainbow Restoration’s mission to restore properties and help communities recover.