Claims Handler

An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.

Key Responsibilities

• Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
• You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion.

• Experienced in handling Insurance property claims from cradle to grave.
• Experienced in being able to understand various Insurer Policy wordings to establish validity.
• Excellent communication skills verbal and written.
• Good time management/organisation skills with diary management experience.
• Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience.
• IT literate and the ability to utilise multiple systems.
• Be able to travel to the local office for training/induction or as and when required for team meetings etc.
• Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable).

Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.

Salary & Benefits

• Annual basic salary up to £30,000 per annum.
• Contributory pension.
• Performance related bonus.
• Flexi benefits.
• Voluntary benefits schemes.
• Birthday holiday.
• Share purchase scheme.