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Claims advisor

Barker Munro Recruitment Ltd

Manchester

Hybrid

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

Join a forward-thinking recruitment firm as a Claims Advisor and embark on a rewarding career in Motor Insurance. This role offers the chance to develop your skills in a supportive environment, where you'll engage with customers and help them navigate their insurance claims. With a structured training program and opportunities for progression, this position is perfect for those looking to make a meaningful impact in the insurance industry. Enjoy a flexible work schedule that balances office and remote work, making it an ideal choice for maintaining work-life harmony. If you're passionate about customer service and ready to take the next step, this is the opportunity for you.

Qualifications

  • Excellent communication skills are essential for this role.
  • Experience in customer service is highly valued.

Responsibilities

  • Contact customers post-accident to convert Third Parties.
  • Manage costs related to car hire and repairs.

Skills

Communication
Problem-solving
Attentiveness
Time management

Education

Experience in customer service
Background in hospitality or retail

Job description

Claims Advisor

£24,000

Manchester

Barker Munro Recruitment has a great opportunity for anyone looking to get into Insurance and take the first step in a highly rewarding career in Motor Insurance.

You’ll be a fantastic communicator and negotiator with a passion for building customer relationships and being the point of contact. After receiving excellent training, you’ll proactively attempt to contact customers who have had an accident by phone or email to convert the maximum number of Third Parties referred to the team. You will manage the cost of car hire and cost of repairs.

Working flexibly, you’ll spend the first couple of months in the office getting up to speed, learning and training to be the best! Once your probation has been passed, it’s time to work 4 days from home and 1 day in the office for a work-life balance. If you prefer to be in the office more – that’s fine too.

It's a 37.5 hour working week Monday to Friday on 3 shifts which are 8am to 4pm, 9am to 5pm, and 10am to 6pm. The basic salary is £24,000 plus plenty of progression within the team and business.

Core skills we're looking for to succeed in the role:

  • Communication: It’s all about keeping everyone updated and working together
  • Problem-solving: Being resourceful and finding solutions
  • Attentiveness: Pay attention to detail and actively engage with customers
  • Time management: Prioritise tasks and manage your workload effectively

We are seeking candidates with experience in a customer service role. Although insurance experience would be great, we can also consider a background in hospitality or retail. This is a rare chance to get into the Insurance industry, so don’t miss the opportunity. You will be working for an award-winning organisation that continually offers training and career development.

To apply for the Claims Advisor role, please send your CV to Barker Munro Recruitment Ltd using the relevant links.

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