Claims Administration Assistant

Direct Commercial Limited; Chelmsford; On-site; GBP 40,000 - 60,000; Full time

Job description

About the job

Direct Commercial are an award-winning commercial motor insurer entering an exciting period of growth. We are looking for a Claims Administration Assistant based in or around Chelmsford to join our existing Claims team.

Individual Conduct Rules

1. You must act with integrity.
2. You must act with due care, skill and diligence.
3. You must be open and cooperative with the FCA, the PRA and other regulators.
4. You must pay due regard to the interests of customers and treat them fairly.
5. You must observe proper standards of market conduct.

Duties:

• Providing support to our claims team, assisting in daily office needs and managing our company’s general administrative activities.
• Responsible for providing comprehensive administrative support to the Claims department.
• Develop and maintain our filing system.
• Recording and updating databases.
• Projects such as gathering information by phone, letter or email.
• Photocopying and scanning documents.
• Manage post and emails.
• Work closely with colleagues within the company to deliver consistently high levels of service.
• Support and adhere to the company’s values and policies in a professional manner.

Skills:

• Computer literate (Experience with Microsoft Excel required).
• Excellent organisation.
• Good verbal and written communication along with an excellent telephone manner.

Required Experience:

• 1 year experience in an office environment.
• Maths and English Grades C (5) and above.