Civil Litigator

About us

Everyone deserves access to justice. That's why, at DLG Legal Services, we've made it our mission to make quality legal services affordable and accessible. We tackle everything from inheritance, personal injury, and property claims to contract and insurance disputes, keeping our customers at the heart of everything we do.

We have an exciting opportunity for an experienced Civil Litigator to join DLG Legal Services, on a full-time, permanent basis.

This position can be based from either our Bristol or Leeds offices (Hybrid working).

The role

Reporting to the Contracts Team Leader, you will be taking initial instructions and providing clear and accurate legal advice on a varied caseload, including consumer contracts, professional negligence, and inheritance matters. This will involve progressing claims proactively and in a timely manner in line with the terms of the client's legal expenses insurance policy.

What you will be doing

1. Provide accurate and clear legal advice, managing clients' expectations, explaining decisions and the steps in the claims process clearly and succinctly; always ensuring the fair treatment of clients.
2. Take all reasonable steps to settle claims and recover costs.
3. Record time spent accurately and maintain accurate system records.
4. Identify learning & development needs and opportunities for self and wider team progression.
5. Support the strategic development of department best practice, product performance, and the customer experience through continuous improvement initiatives.

What we are looking for

• Solicitor or Legal Executive, or have experience at an equivalent level.
• Good understanding of contract litigation with experience of managing small claim and fast track litigation.
• Professional negligence or inheritance claims experience is desirable.
• Experience of collaborating within a high-performing team.

Location: Bristol (BS1 6JX) or Leeds (LS1 4AZ)

Home Working: Hybrid model (2 days from the office, 3 days from home)

Working hours: 35 hours per week (Monday - Friday)

Ways of Working

Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office working, offering flexibility for everyone.

How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:

• 9% Private Pension
• Up to 10% Annual performance-based bonus
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more

Life at Direct Line Group

Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.

We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.