Chief Technology Officer

NHS; Manchester; On-site; GBP 60,000 - 120,000; Full time

Job description

We are looking to recruit a visionary technology leader with a passion for digital transformation and patient care as the NWAS Chief Technology Officer (CTO). We are seeking a CTO to oversee our digital services and ensure that our technological investments align with our strategic vision.

In this role, you will be responsible for shaping the future direction of technology within our organisation. You will work closely with senior clinical, operational, and corporate leaders to drive innovation and deliver sustainable, responsive digital solutions. With a strong background in digital technologies and proven leadership of technology teams, you will ensure the integrity and resilience of our critical infrastructure, including telephony, radios, networks, cloud and on-premise systems, and the service desk.

If you are driven, ambitious, and passionate about patient care, and if you thrive in an environment that demands excellence in 24/7 operational support, we would love to hear from you. Join us and help shape the future of healthcare technology.

Main duties of the job

The post holder in summary will be responsible for:

1. Establishing the technology strategy, vision and roadmap in line with the digital strategic plan and overall trust strategic aims.
2. Actively identifying emerging and mainstream technologies that would support the organisation to deliver its strategic aims.
3. Leading on how technology innovation can support or deliver transformational change.
4. Being the lead technical expert in the development of new organisational objectives including the procurement of technology for modernisation and optimisation of existing operational and clinical workflows.
5. Determining and setting clear objectives from an operational digital perspective that support delivery of service today and in the future.
6. Establishing and embedding a proactive operational culture across the technology teams in monitoring and responding to system performance, ensuring that critical functions are appropriately maintained.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job responsibilities

All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty.

The advert will close on 20th April, a Situational Judgement Test for shortlisted candidates will be issued by 24th April and an assessment centre will be held on 6th May followed by a professional discussion on 8th or 9th May.

Please ensure that you have fully read the job description and person specification before applying for this role.

Person Specification

Skills

• Strong leadership skills with the ability to effectively manage and inspire a diverse team to work towards a shared vision.
• Proven track record of developing and implementing technology strategies.
• Excellent interpersonal skills with the ability to persuade and influence at all levels.
• Excellent written and verbal communication skills.
• Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources.
• The ability to demonstrate original thought and apply innovative approaches.
• Good team building skills with the ability to motivate other people and manage conflict.
• Ability to work well under pressure, prioritise, delegate and meet challenging deadlines.
• High level of presentation skills with the ability to adapt style and approach to a variety of audiences.
• Ability to teach and coach others at all levels.
• Knowledge of latest and emerging technologies and how they can be applied.
• Competent user of information systems such as Microsoft Office Suite, including Project and Access.
• Excellent technical translation storytelling and presentation skills to effectively communicate insights and findings to stakeholders.
• Driving license (full).
• Demonstrable compassionate and inclusive leadership.
• Experience in the application of HR processes.
• Demonstrable experience of line management responsibilities.

Qualifications

• Bachelor's or Master's degree in a relevant field such as computer science, information systems, or equivalent industry experience.
• Evidence of further personal professional development.

Experience

• Significant experience of managing technology, technology teams and delivering technical solutions to achieve wider organisational objectives.
• Experience of developing technology services and establishing best practice for technical standards and solution design.
• Experience of researching emerging technologies and applying them to health care environments.
• Experience of managing enterprise architecture.
• Experience of interpreting requirements and assessing impact on enterprise architecture.
• Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from technical teams and end users.
• Experience of designing and implementing technical infrastructure solutions to ensure resilience, with appropriate business continuity and disaster recovery requirements.
• Strong project management skills, in a variety of project methodologies, with the ability to prioritise tasks and deliver projects within specified timelines.
• Significant experience working at a senior level in a large and complex organisation.
• Experience of leading innovative approaches to technical solution design and development.
• Experience of building relationships and managing difficult partnerships to achieve goals.
• Experience of managing an extensive workload in complex environments.
• Understanding of Information Governance.
• Understanding of Performance Management.

Values

• Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
• Being at our best - professional and adaptable and takes pride in work.
• Making a difference - act with compassion, kindness and integrity towards everyone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.