Chief Operations Officer for Strategy and Technology Group

Chief Operations Officer for Strategy and Technology Group

Location: London, LONDON, United Kingdom

Posted on: Apr 20, 2023

Profile

We’re hiring! Aon is currently recruiting a Global Chief Operations Officer (COO) for the Strategy and Technology Group (STG). The Global STG COO will be primarily responsible for designing, building, and implementing the business model for STG to support overall profitable growth objectives. The Global COO will also lead and maintain oversight of the day-to-day operations, technology, risk, and client services organization across STG. The role will sit in the STG Executive Committee and in the Global Reinsurance Operating Executive Leadership, reporting to the Global Reinsurance COO and Global STG CEO.

About Aon

Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer.

Strategy and Technology Group

STG is a key player that brings together insights and software solutions to help insurer/reinsurer clients make better business decisions. We deliver highly customized solutions with a focus on exploring profitable opportunities, boosting enterprise efficiency, and driving financial health.

About the Role and Key Responsibilities

The Global COO will be an experienced leader capable of designing and delivering the successful implementation of the business model across STG. Key areas of responsibilities include:

1. Growth Strategy and Execution: Support the Global CEO to develop and implement a multi-year growth strategy that drives overall business objectives, including achieving growth, margin, market share expansion, colleague engagement, and client experience targets.
2. Change Management: Be accountable for enabling and driving the transformation and changes needed in support of the Growth Plan.
3. Operating Model: Develop an effective operating model that enables the execution of the growth strategy and an efficient service model.
4. Risk Management: Ensure effective processes are embedded across STG to lead business risk within appetite.
5. Innovation: Identify new solutions and partnerships to develop new client propositions.
6. People and Network: Attract, lead, motivate, and retain key talent to deliver the people agenda.

Essential Skills and Knowledge

• Experience in a COO or similar role/function.
• Experience in change projects implementing process, organizational, and technology change.
• Leadership and influential ability to drive strategic business vision.
• Exceptional interpersonal skills with the ability to cultivate and maintain strong relationships.
• Prior experience in delivering business and operating model change.
• Ability to manage complex programs while staying focused on key business initiatives.
• Experience coaching and mentoring team members to support individual development.