Chief of Staff - Lead Technical Program Manager

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Job Description

Chief of Staff - Lead Technical Program Manager

Job Responsibilities

• Support the Global Chief of Staff for Risk Technology manage the Chief-of-Staff Office, which is responsible for managing day to day operations and strategic initiatives for Risk Technology.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Manage critical strategic initiatives as part of the program manage critical strategic initiatives identified by the Risk Management leadership team.
• Champion globally inclusive cultural initiatives focused on promoting Diversity, Equity, & Inclusion.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Experience in program/project/technology management, consulting, operations, or a combination of these.
• Excellent verbal and written communication skills with the ability to collaborate and work with senior leaders.
• Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
• Strong critical thinking and creative problem-solving skills (e.g., identifying trends, patterns, and root cause analysis using a diverse toolkit to address the root cause).
• Ability to establish and build strong relationships and partnerships across cross-functional teams.
• Ability to influence, organize, and direct people across various seniorities, teams, and departments.
• Commitment to diversity, ethical, accountable, and transparent leadership.
• Desire to take on increasing management responsibility and project/program ownership.

Preferred Qualifications, Capabilities, and Skills

• Chief of Staff experience.