Chief of Staff

We are recruiting for a Chief of Staff for our Public Inquiries & Public Law (PIPL) team in central London. This is a key role working alongside partners and senior leaders in the PIPL team and across the broader Commercial Services Group business. You will have an immediate impact on our productivity by streamlining strategic initiatives, overseeing program management, and communicating objectives to senior leaders and their teams. You will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

Main Responsibilities

As a Chief of Staff, you will deliver the following:

1. Working tactfully across key areas of the business on behalf of the Head of PIPL/Senior Partner (the Responsible Executive, ‘RE’), you will be responsible for running the Office of the RE. You will provide inspired leadership in the operations side of our growing, quick-paced, high-profile sectoral team. Assisting in gatekeeping and monitoring the flow of multi-platform communications to and from the office of the RE, you will oversee strategic business initiatives, from development through to successful execution, under the guidance of the RE. You will also assist and communicate with the PIPL senior leadership team in decision-making, program management, and initiative implementation.
2. With the support of the Operations and Strategy Manager (OSM), you will review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help develop initiatives to address them. You will also work with the OSM to improve current processes and optimise organisational procedures for efficiency and productivity.
3. Serve as liaison with staff, executives, senior leaders, and the RE regarding the firm’s climate, employee well-being, project updates, proposals, and planning.
4. Work with the human resources department to coordinate resource acquisitions and collaborate to address and resolve all PIPL employee concerns.
5. Oversee daily operations in collaboration with the RE, senior leaders, and department leaders, managing the executive office team to deliver administrative tasks such as managing calendars, generating correspondence, maintaining hard copies and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities.
6. Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations and help define new operational strategies by working with the RE, OSM, and other senior leaders on special projects.
7. Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications.

The Ideal Candidate

Our employees are talented people, distinguished by technical excellence, with a willingness to embrace teamwork and a passion for client service. You will be able to demonstrate a similar supportive, flexible, and driven ethos and will have accumulated the following experience and skills:

• 10+ years of experience in a business management or executive role. A creative approach to problem solving and decision making with an ability to manage critical issues quickly and effectively, continually striving for continuous improvement.
• Excellent understanding of business operations and procedures.
• Experience in organising and directing multiple teams and departments, preferably as a Chief of Staff to a C-Suite executive of a large corporate, non-departmental government body, or political office.
• Strong organisational and planning skills, with a proven ability to manage multiple projects concurrently.
• Experience in planning and leading strategic initiatives.
• Excellent communication, interpersonal, and leadership skills, with an ability to engage with stakeholders throughout the business at all levels and across fee-earning teams and business services.
• Experience in data analysis and budget management.
• Consulting experience, with a focus on operations management, with proven success in a project coordination role.
• Strong project-reporting skills, with a focus on interdepartmental communications.
• Degree in business or related field, or equivalent executive-level experience preferred.