Chief Information Officer

Job summary

We are looking for an exemplary digital leader to join our senior team. The post holder will provide professional digital leadership, a compelling vision for the role of business intelligence and digital innovation, and strategic direction to support the delivery of the Trust's strategy.

The successful candidate will attend Trust board meetings in a non-voting capacity, to provide visibility and strategic leadership for the digital and business intelligence agenda.

Main duties of the job

The Chief Information Officer is responsible for the delivery of the digital and business intelligence strategy, leading the adoption of new digital technologies and AI, deploying solutions to support clinical and operational delivery, and maximising the use of data to plan service change and better meet the needs of our population. The portfolio includes the following:

• Digital Systems across acute and community settings
• Digital Transformation
• Business Intelligence
• Digital Infrastructure
• Digital and Analytics Training
• Cyber Security
• Professional leadership to the digital and business intelligence workstream within the Future Systems Programme (building a new hospital for West Suffolk)

The CIO works collaboratively with the digital, data and technology leadership teams across West Suffolk Alliance, Suffolk and North East Essex Integrated Care System (SNEE ICS) and peers regionally and nationally.

If this sounds like you, get in touch. We particularly welcome applications from sections of the community not currently well represented in our senior leadership team.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Date posted: 17 March 2025

Pay scheme: Agenda for change

Band: Band 9

Salary: £105,385 to £121,271 a year per annum

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 179-6954076-P

Job locations: West Suffolk Hospital NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, IP33 2QZ

Job description

Job responsibilities

Please see full job description & person specification attached

Person Specification

Education & Qualification

• Educated to Master's degree level or equivalent level 7 post-graduate qualification
• Project management qualification
• Evidence of continuing professional development

• Post graduate qualification in leadership/management

Experience & Knowledge

• Experience of working in health and/or social care
• Demonstrable experience as a digital leader in a large and complex organisation
• Extensive theoretical and practical knowledge of the role of intelligence in health and care
• Experience of delivering complex programmes of digital change/innovation with demonstrable benefits to patients and staff
• Experience of leading teams
• Experience of working with multiple stakeholders and working collaboratively across organisational and geographical boundaries
• Experience of developing strategy
• Experience of managing a revenue and capital budget and delivering cost improvement
• Knowledge of analytics, digital systems and advanced technology including artificial intelligence
• Knowledge of NHS policy including digital policy and strategy
• Understanding of health inequalities and the importance of data and technology to improve population health
• Experience of presenting complex information at board and/or board committees

• Experience of working in acute and community healthcare
• Knowledge of Cerner/Oracle systems
• Knowledge of SystmOne

Skills & Abilities

• Leadership, negotiation and influencing skills
• Highly developed communication skills with the ability to communicate complex information to a wide range of disciplines and levels
• Change management skills
• Ability to understand and synthesise complex information from multiple sources
• Ability to prepare and produce concise yet insightful communications to a variety of audiences
• Ability to improve clinical and operational performance through analytical skills and deployment of technology
• Ability to hold to account Strategic thinking and insights

Personal Qualities

• Understanding of Trust FIRST values and how they translate into behaviours
• Ability to communicate a vision and inspire others
• Proactive, self-guided approach Reflective approach to own leadership development
• Able to work under pressure and to plan and prioritise workload effectively to deal with competing demands whilst meeting tight deadlines
• A positive "can do" attitude and a positive attitude to change
• Able to contribute to the wider Trust agenda and work corporately
• Ability to build and manage relationships effectively both internally and externally

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here.

Employer details

Employer name: West Suffolk NHS Foundation Trust

Address: West Suffolk Hospital NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, IP33 2QZ

Employer's website

https://www.wsh.nhs.uk